Allstate · 1 day ago
Celonis Project & Program Management Consultant
United States
Full-time
Remote
Mid Level
$75K/yr - $126K/yr
3+ years expAllstate Insurance Co. is seeking a Celonis Project & Program Management Consultant to join their Customer Experience Transformation Team. The role involves leading cross-functional initiatives to enhance operational efficiency and customer experience by utilizing industrial engineering principles and data-driven analysis.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Translate business needs into actionable technical requirements by gathering and analyzing functional area inputs
Lead process discovery and optimization efforts using tools such as Celonis, process/task mining, and mapping methodologies
Deliver clear, data-backed insights to both technical and non-technical stakeholders, including executive leadership
Apply industrial engineering practices to identify inefficiencies, reduce complexity, and improve end-to-end processes
Integrate external research, industry benchmarks, and internal data to inform solution design and strategic decision-making
Break down complex, ambiguous problems into structured, communicable components to drive clarity and alignment
Identify and manage enterprise-wide opportunities that enhance customer experience, reduce costs, and support long-term growth
Collaborate closely with business partners to understand root causes of inefficiencies and co-create sustainable solutions
Develop and deliver operational dashboards and performance analyses using process intelligence tools
Contribute to the design of innovative, scalable solutions that align with business goals and customer needs
Qualification
Required
Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights
Excellent communication skills with the ability to influence and collaborate across diverse teams and levels of the organization
Demonstrated ability to work independently and manage multiple priorities in a dynamic environment
Preferred
3+ years of experience in process improvement, industrial engineering, business consulting, or a related field
Experience with process mining tools (e.g., Celonis) and data visualization platforms
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
2026-01-16
PR Newswire
2026-01-16
Company data provided by crunchbase