Rent The Runway · 11 hours ago
Operations Manager
Arlington, TX
Full-time
Onsite
Mid Level
$78K/yr - $98K/yr
3+ years expRent the Runway (RTR) is transforming the fashion industry by offering a unique subscription model for designer apparel and accessories. The Operations Manager will guide and develop teams while optimizing safety, production, and quality, ensuring a positive employee experience and continuous improvement in operations.
ApparelConsumer GoodsE-CommerceFashionRetail
Responsibilities
Actively run shifts with safety, quality, production, and cost at the forefront of all decision making
Enforce safety guidelines, cleanliness, and security standards
Implement weekly schedules and manage labor budgets
Establish and meet KPIs
Maintain strong working knowledge of processes and policies
Focus on team and department growth and development
Recruit, screen, and select talent at Process Assistant, Associate, and Team Lead levels
Communicate feedback to improve the operation and employee experience
Execute and present quarterly projects that meaningfully improve the business
Partner cross-functionally and interdepartmentally to solve issues
Lead teams through change and embrace continuous improvement
Be patient, have strong communication skills, and the capability of giving and receiving effective feedback, including disciplinary action conversations
Design, implement, and monitor continuous improvement processes for the team
Oversee overall productivity of the department and workflow
Be the primary point of contact for a team of Associates and Team Leads
Be comfortable speaking in front of groups of all sizes
Partner with Trainers and Team Leads to develop, maintain, and apply learning tools
Maintain ownership and accountability for Team Leads and their execution
Communicate cross-departmentally
Qualification
Required
Minimum of 3 years of experience in leading and managing teams
Must demonstrate the ability to make independent decisions
Possess a positive, 'can-do' attitude and excellent interpersonal skills
Flexibility to work varying shifts, hours, nights, and weekends as required by business needs
Strong communication skills, both written and verbal
Proficient computer skills (Intermediate to advanced, including spreadsheet and presentation software) and the ability to operate standard warehouse equipment (e.g., scanners, ladders, warehouse management software)
Proactive and forward-thinking, with the capacity to articulate a point of view and drive process improvements
Skilled at quickly recognizing, diagnosing, and resolving workflow and associate challenges
Must operate with a strong sense of urgency and meticulous attention to detail
Commitment to aligning with the company's Core Values to deliver a world-class customer experience
Physical ability to lift up to 50 lbs, depending on the specific requirements of the role
Preferred
Spanish fluency is a plus but not required
Benefits
Paid Time Off, including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first, and we’ve got you covered.
401(k) match - an investment in your future.
Company-wide events and outings - our team spirit is no joke - we know how to have fun!
Company
Rent The Runway
Rent the Runway is an online e-commerce website that allows women to rent designer apparel and accessories.
501-1000 employees
H1B Sponsorship
Rent The Runway has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (5)
2022 (4)
2021 (16)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$658.65MKey Investors
Ares ManagementSuRo CapitalTemasek Holdings
2025-10-28Post Ipo Equity· $12.5M
2025-08-21Post Ipo Equity· $20M
2021-10-27IPO
Leadership Team
Jennifer Hyman
Co-Founder & Chief Executive Officer
Jennifer Fleiss
Co-Founder & Board Member
Recent News
2025-12-18
2025-12-13
2025-12-13
Company data provided by crunchbase