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PTC · 6 hours ago

Principal Solution Architect - Arena

United States

Full-time

Remote

Senior Level, Lead/Staff

$87K/yr - $176K/yr

5+ years exp

PTC is a leading company transforming the physical and digital worlds through their innovative software. The Principal Solution Architect will be a key member of the customer success team, responsible for ensuring the successful implementation of Arena's application and driving customer satisfaction through effective project management and guidance.

Computer Software

Culture & Values

H1B Sponsor Likely

Responsibilities

Present Arena application to customers, demonstrate functional expertise, and offer pragmatic guidance, including pros and cons of various implementation options

Contribute to the ongoing effort of troubleshooting and solving data problems and process issues that relate to the efficient implementation of the application

Lead multiple, successful implementations of Arena, including project management, configuration and installation of software, data migration and customer training

Qualification

Product Lifecycle Management (PLM)Quality Management Systems (QMS)Engineering Change Management (ECM)Document Management Systems (DMS)ECAD/MCAD/Product Data Management (PDM)Microsoft ExcelProject planningCustomer service passionRelational database knowledgePresentation skills

Required

A manufacturing background in High Tech, Medical Device or Consumer Packaged Goods is required

BS or MS in Mechanical Engineering, Industrial Engineering, Production Operation, or another related field

Minimum 5 to 7 years of proven consulting and software solution implementation setting

Preferred

Analyze and map customers' business requirements to meet implementation objectives

Develop and maintain a deep understanding of the functional architecture of the Arena PLM application, its modules, and its features

Work with other members of the customer success team to translate your deep understanding of the Arena PLM application and how customers' use it most effectively into educational content for the Arena customer base

Product Lifecycle Management (PLM)

Quality Management Systems (QMS)

ECAD/MCAD/Product Data Management (PDM)

Engineering Change Management (ECM)

Document Management Systems (DMS)

Demonstrated passion for people and serving the customer

Strong presentation skills, project planning and scoping experience

General knowledge of relational database and reporting application solutions

Demonstrated Microsoft Excel skills (MS Access a plus). Experience in implementing SaaS software solutions preferred

Benefits

Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock.

Certain roles may also be eligible for participation in our equity programs.

Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy.

Company

PTC

Glassdoor4.2

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity.

Founded in 1985

Boston, Massachusetts, US

5001-10000 employees

http://ptc.co/VLED30oHtEh

H1B Sponsorship

PTC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (57)

2024 (61)

2023 (75)

2022 (86)

2021 (111)

2020 (72)