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INSPYR Solutions · 1 month ago

Sr. APM Engineer

Charlotte, NC

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Senior APM Engineer to join the Application Performance team, responsible for monitoring tools installation, configuration, and analysis to ensure application health and performance.

Information TechnologyProfessional ServicesStaffing Agency

No H1B

Responsibilities

Work with Application teams to define thresholds and configure alerts accordingly

Install, configure and maintain Dynatrace, Zabbix, Pager Duty and Alertbot tools

Experience with Dynatrace DQL , APIs and AIOPs implementation using Dynatrace

Experience with Dynatrace Extensions and integrate them with Application monitoring

Daily Operations (Release management, Health checks, log analysis, alerts review)

Work on Trend/Prediction Analysis configuration skills

Work on the tuning and maintenance of system alerts

Explore possible solutions withing the Zabbix, Dynatrace and Alertbot tools

Support and participate in incident calls and help to troubleshoot the issues

Experience with cloud watch and AWS resource monitoring

Help to support AWS ECS monitoring using Dynatrace

Upgrade Zabbix and Dynatrace frequently

Apply security patches to the monitoring infrastructure

Need to come up with solutions for custom monitoring for applications by building custom scripts

Experience with DB concepts, MicroServices and shell scripting

Experience with Azure DevOps tool to create and maintain PBI's

Demonstrate a positive attitude and set an example for colleagues

Attend regular manager and team lead status meetings and be engaged in meeting discussions and strategic planning

Demonstrate ability and willingness to share ideas with peers and management

Complete Service Requests within defined SLAs

Set expectations with the customers and communicate progress or blockers

Actively participate in cross team collaborations and triage sessions

Collaborate with IT teams, project teams, and institutional leadership teams in root problem analysis, solution identification, implementation, and delivery activities

Collaborate with IT teams and internal and external customers to understand project requirements and recommend sustainable solutions that meet defined business needs

Communicate clearly to technical and non-technical users

Plan and execute activities assigned by the team/manager

Monitor alerts and take appropriate actions

Update tickets on a regular basis and keep leadership informed of work status/progress

Independently manage assigned tasks and project components to complete within established timelines

Identify and communicate potential business impacts when planning changes to production systems

Participate with management and technical teams to establish appropriate project timelines to deliver sustainable solutions within approved time and budget parameters

Demonstrate attention to detail

Actively identify and communicate opportunities to automate repetitive manual processes