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GE Vernova · 11 hours ago

HD Power Outage Management - Customer Portfolio Manager - CPM CS

Texas, United States

Full-time

Hybrid

Senior Level

$120K/yr - $199K/yr

7+ years exp

GE Vernova is a part of GE Gas Power, focused on providing advanced and cleaner power solutions. The Site Customer Portfolio Manager will be responsible for customer satisfaction and profitability for assigned contracts, managing service agreements, and leading customer communication and operational activities at the Corpus Christi site.

EnergyEnergy EfficiencySustainability

No H1B

Responsibilities

As the Customer Portfolio Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity for this Portfolio located in Corpus Christi

Develop and own site customer communication plan, coordinate and facilitate regular 'Customer meetings' reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer at the site

Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GEV

Be responsible for developing outage scope/communicating scope to the field services team

Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable

Provide leadership in owning and driving all emergent/forced outage matters to resolution

Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the GEV network

Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

Qualification

Outage ManagementHeavy Duty Gas TurbineSteam Power EquipmentMicrosoft ExcelMicrosoft PowerPointProcess ImprovementCommunication SkillsLeadershipTime Management

Required

Bachelor's Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)

Minimum of 7+ years of Outage Management with Technical Field knowledge of Heavy Duty Gas Turbine/and or Steam Power Equipment experience

Must be legally authorized to work in the United States

No Sponsorship nor is Immigration service offered

This position also requires inter-company travel up to 50% of the time

Preferred

You have a passion for leading by example with exceptional communication skills, time management and leadership in a proactive service environment

Including excellent Presentation skills with advanced knowledge in Microsoft tools such as excel, and Power Point is strongly desired

You are someone who brings vision for Lean Standard Work/Process Improvement with high level of operational judgment to achieve the position's objectives

Benefits

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.

Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.