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Glassman Brands · 3 days ago

Marketing Operations Manager

San Francisco Bay Area

Full-time

Hybrid

Mid Level

3+ years exp

Glassman Brands is a leader in Luxury Décor and Lighting with over 40 years of combined industry expertise. The Operations & Marketing Manager will oversee strategic marketing execution, manage hub operations and trade liaison, coordinate field logistics, and handle data-driven segmentation to ensure seamless collaboration across marketing, sales, and field operations.

Architecture & Planning

Responsibilities

Owning the content calendar autonomously

You will create and schedule content for Instagram (Reels/Carousels) and LinkedIn, ensuring the agency's visual narrative remains top-of-mind

Acting as the first line of defense for the Oakland office

You will manage incoming inquiries from interior designers, qualifying complex technical quotes (e.g., distinguishing between 'COM' fabric needs or architectural lighting specs) before escalating to leadership

Co-managing the calendar for sales trips and cyclic remerchandising tasks

You will coordinate the shipping of 'Battle Packs' (samples and display products) to ensure they arrive at showrooms before the sales team does

Managing the CRM database to draft and deploy targeted e-blasts that speak directly to specific audiences (Residential vs. Commercial)

Qualification

CRM segmentationEmail MarketingSocial Media content creationInterior Design experienceLuxury Showroom managementVideo EditingOrganizational skillsAnalytical SkillsDesign SavvyBachelor's degree

Required

Proven Operator: 3-5+ years of experience in the Interior Design trade, Luxury Showroom management, or Manufacturer Representation is preferred

Tech & Content Fluency: Expertise in CRM segmentation, Email Marketing platforms, and Social Media content creation (Video Editing is a must)

Design Savvy: Familiarity with the luxury décor and lighting industry is highly desired. You should understand the difference between 'COM' fabrics and 'Architectural Recessed' lighting

Operational Excellence: Strong organizational skills to manage the logistics of physical samples, display shipments, and trade show preparations

Analytical Skills: Ability to gather and interpret engagement data from e-blasts and social campaigns to identify 'hot leads' for the sales team