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State of Minnesota · 1 day ago

Product Coordinator - Associate Product Management Specialist

St Paul, MN

Full-time

Hybrid

Entry, Mid Level

$33.48/hr - $49.66/hr

3+ years exp

The State of Minnesota is committed to improving the well-being of its residents and is seeking an Associate Product Management Specialist in the Department of Children, Youth, and Families. This role involves designing and implementing products within the Salesforce Hub system to enhance program integrity and streamline data management for OIG Investigations teams.

Government Administration

No H1B

Responsibilities

Support products developed to manage OIG processes to monitor and investigate cases of possible fraud/waste/abuse of funds in the Child Care Assistance Program (CCAP) and other publicly funded programs and grants in the jurisdiction of DCYF-OIG

Build internal capacity around this new way of working, coordinate stakeholder engagement and communication, harmonize with other modernization initiatives and agencywide frameworks at DCYF, and drive change management and training development

Lead cross-agency efforts on behalf of the Product so new products align with overall Product vision and roadmap for childcare systems modernization. Coordinate all product alignment and integrations, drive Product development decisions based on strategic analytics needs, and identify and champion cross-product integration, synchronization, and alignment to strengthen DCYF-OIG’s ability to make data-driven decisions that improve mission outcomes and produce better cross-administration collaboration and program results

Qualification

Product ManagementData AnalyticsUser ResearchSalesforceAgile MethodologiesStakeholder EngagementChange ManagementTraining DevelopmentCommunication Skills

Required

Three (3) years of experience supporting the creation and/or implementation of digital products, processes, or systems modernization

Experience must demonstrate the following: Identifying new features or improvements that align with customer needs and product/organizational goals

Understanding and applying user research, user testing, and data analytics to support decisions

Researching and validating potential enhancements

Bachelor's Degree in Product Management, Business Administration or Management, Operations, Information Systems/Technology, Marketing, Computer Science and Engineering, Economics, Design/UX/UI, Psychology/Human Behavior or in related field may substitute for one (1) year of experience

OR Master's degree in Product Management, Business Administration or Management, Operations, Information Systems/Technology, Marketing, Computer Science and Engineering, Economics, Design/UX/UI, Psychology/Human Behavior or in related field may substitute for eighteen (18) months of experience

Ability to identify features and improvements to a digital product in alignment with customer needs and goals

Ability to build strong relationships with key stakeholders

Strong verbal and written communication skills to synthesize and organize complex information

Ability to set priorities and meet deadlines

Preferred

Experience as a Product Manager

Experience with the Child Care Assistance Program (CCAP), early childhood education, regulatory licensing, or program integrity audit and investigation programs

Familiarity with Salesforce, MEC2, and/or childcare attendance tracking software

Knowledge of product management tools and software (e.g., Agile methodologies, project management tools)

Experience producing clear written and visual materials (e.g., reports, analyses, presentations) that accurately convey complex information in both narrative and non-narrative formats

Variety of experiences working effectively with others from different backgrounds and cultures

Benefits

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Training, classes, and professional development

Tuition reimbursement

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care