LOFT · 4 days ago
Visual
New York, NY
Full-time
Onsite
Entry, Mid Level
$24/hr - $28/hr
2+ years expLOFT creates modern, feminine clothing for women and is seeking a Co-Manager to lead the customer experience and store culture. In this role, you will be responsible for supporting a profitable business through customer experience, operational performance, and community engagement.
Retail
Responsibilities
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections
Use technology to provide customers with a seamless omnichannel shopping experience
Hire and build an effective store team through training, coaching, and talent development
Create an inclusive store environment for associates where everyone feels welcome and engaged
Develop a strong operational dynamic within the team to achieve store goals
Promote in-store community events and philanthropic partnerships
Use tools and reporting to oversee store profitability, effective budgeting, and payroll
Analyze reporting to develop short and long-term retail plans
Manage the day-to-day operations of the store, including opening and closing
Qualification
Required
2+ years retail management or service industry experience
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
Medical, dental, vision insurance, and 401(k)
Time off – paid time off and holidays
Incentive Reward Program
Company
LOFT
For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dominick Reis
SVP - Chief Accounting Officer
Jennifer Girvan
Senior Manager, PR & Influencer Partnerships
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