Ciocca Automotive Western Division ยท 6 hours ago
Automotive Service Business Development Agent - Call Center
York, PA
Full-time
Onsite
Entry Level
$13.50/hr - $13.50/hr
1+ years expCiocca Automotive is seeking a motivated call center professional to join their team. The role involves answering customer calls, responding to inquiries, and following up with leads to enhance customer engagement and service appointments.
Automotive
Responsibilities
Answer customer calls and establish follows-up with sales/service appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Follow up with leads that are not ready to make an appointment or no-show
Qualification
Required
At least one previous customer service-related role
Strong computer and phone skills
Valid driver's license and clean driving record
Preferred
Bilingual a plus!
Benefits
PTO and holidays
401(K) retirement plan with company matching
On the job training
The top insurance program in the industry including medical, dental, prescription and vision.
Advancement within the Ciocca Automotive Family
Employee discounts: purchases, repair, service, wash
Company
Ciocca Automotive Western Division
Welcome to Ciocca Automotive Western Division! As part of the Ciocca family, we strive to deliver top-notch automotive solutions and create lasting relationships within our community.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase