PointClickCare · 11 hours ago
Principal AI Platform Engineer
PointClickCare is focused on building generative AI capabilities, and they are seeking a Principal AI Platform Engineer to build the infrastructure that connects AI systems with existing products. This role involves designing and maintaining core infrastructure layers, implementing secure access controls, and collaborating with product and engineering teams to ensure seamless integration of AI-generated insights.
Elder CareEnterprise SoftwareHealth CareSaaSSoftwareWeb Browsers
Responsibilities
Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools
Implement secure access controls and authentication mechanisms integrated by default into the AI platform components
Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure
Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications
Optimize infrastructure for scalability, high availability, cost efficiency for production workloads
Qualification
Required
Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security
Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, MLFlow)
Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs
Preferred
Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads
Experience with CI/CD pipelines and automation for AI model deployment and platform operations
Strong knowledge of authentication and authorization frameworks integrated into AI platforms
Benefits
Bonus
Benefits
Company
PointClickCare
PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care.
H1B Sponsorship
PointClickCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (11)
2023 (11)
2022 (17)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$229.98MKey Investors
Hellman & FriedmanDragoneer Investment GroupJMI Equity
2022-04-01Secondary Market
2021-01-06Private Equity
2018-02-28Private Equity· $144.91M
Leadership Team
Recent News
2026-01-14
HospitalManagement.net
2026-01-11
2026-01-09
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