Apply on Employer Site

Hemmersbach · 2 hours ago

IT Field Technician

Philadelphia, PA

Full-time

Onsite

Entry Level

2+ years exp

Hemmersbach provides IT infrastructure services globally and is seeking an IT Field Technician to deliver exceptional technical support to clients. The role involves responding to client requests for support, both on-site and remotely, and ensuring client satisfaction through effective communication and service delivery.

Information ServicesInformation TechnologyService IndustrySoftware

Hiring Manager

Laura Olsen

Responsibilities

Equipment installations

Upgrades

Repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment

Providing technical support for HP servers and data center equipment

Diagnosing and resolving server and data center-related issues

Ensuring client satisfaction by delivering exceptional customer service

Qualification

Windows 7-11MS Active DirectoryPC hardware installationMS Office 365IT ticketing systemsCustomer serviceTime management

Required

2 years of IT experience (or equivalent)

Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems

Driving licence

Excellent time management skill