MHP – A Porsche Company · 9 hours ago
CX Consultant - Business Process and Automation
United States
Full-time
Remote
Entry, Mid Level
$75K/yr - $95K/yr
1+ years expMHP – A Porsche Company is a German management and IT consultancy that focuses on transforming processes and products for clients in various sectors. The CX Consultant role involves analyzing and optimizing business processes while implementing automation solutions to enhance customer experience for automotive and manufacturing companies.
Management Consulting
No H1B
Hiring Manager
Judith Lukic
Responsibilities
Lead requirements engineering activities by eliciting, analyzing, and documenting business, functional, and technical requirements from client stakeholders
Analyze and document client business processes ("As-Is") and collaborate with stakeholders to design optimized and automated future-state ("To-Be") processes
Identify and qualify opportunities for Robotic Process Automation (RPA) and other automation technologies to improve efficiency, accuracy, and customer experience
Support the development and implementation of automation solutions, working alongside technical teams to ensure business requirements are met
Support in creating presentations, project plans, and documentation within various Customer Experience projects
Assist in developing innovative concepts and implementing sophisticated solutions that blend process optimization with technology
Assist in market research and business development activities within the Customer Experience and process automation domain
Join a highly motivated, young, and growing team, contributing your expertise in business analysis to drive continuous improvement and innovation
Qualification
Required
A recent or in-progress Bachelor's or Master's Degree in Business Administration, Economics, Engineering, Information Systems, or an equivalent field
Strong analytical and problem-solving skills, with a foundational understanding of requirements engineering and business analysis
Proactivity and the ability to work independently, combined with strong organizational and time management skills
A conceptual understanding of Robotic Process Automation (RPA)
Proficiency in MS Office, especially Excel and PowerPoint
Fluency in English
Preferred
Previous internship or 1-2 years of work experience in management or IT consulting or a business analyst role
Hands-on experience with RPA platforms like UiPath, Automation Anywhere, or Blue Prism is a significant plus
English language required, German language skills are a plus
Benefits
Paid vacation
Paid holidays
Paid sick leave
401(k) match
Medical, dental and vision coverage
Tuition and certification reimbursement
Life insurance
Short- and Long-Term Disability Coverage
Subsidized gym membership program
Subsidized Porsche and VW leasing programs
Company
MHP – A Porsche Company
MHP is a leading international management and IT consultancy.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tobias Hoffmeister
President & CEO
Ana Golkaramnay
Associated Partner
Company data provided by crunchbase