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Metcut Research Inc. Cincinnati - Rosslyn · 1 day ago

IT Technician

Cincinnati, OH, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Metcut Research Inc. is a full-service firm with significant experience in testing materials, providing excellence since 1948. The IT Technician provides daily technical support across various software platforms, manages workstation setups, and maintains network infrastructure, while also participating in business development activities.

Aerospace

No H1B

Responsibilities

Provide day-to-day technical assistance to staff across multiple software platforms

Support and troubleshoot Microsoft Office applications

Assist with workstation setup, maintenance, updates, and hardware replacements

Participate in business development efforts and proposal preparation as needed

Support and troubleshooting network switches, wiring, and termination

Manage and maintain a Windows Active Directory environment, including user accounts, group policies, and security permissions

Assist with data backups, recovery processes, and system documentation

Work with Dell server hardware, ensuring availability and reliable operation

Support and maintain a Hyper-V virtualized server environment, including VM creation, maintenance, and performance monitoring

Maintain IT inventory of computers, peripherals, networking equipment, and related assets

Perform equipment disposal in accordance with company policy, including data sanitization and environmentally responsible recycling procedures

Qualification

TroubleshootingMicrosoft Office SupportWindows Active DirectoryNetwork FundamentalsServer Hardware ExperienceVirtualization (Hyper-V)Customer Service SkillsCommunication SkillsIndependent Work

Required

Minimum of an Associates degree in Computer or Management Information Sciences of related field

2+ years of demonstrated experience in IT

Strong troubleshooting abilities for both software and hardware issues

Experience supporting Microsoft Office

Familiarity with Windows Server and Active Directory administration

Understanding of network fundamentals, switches, VLANs, and firewall concepts

Experience with server hardware and virtualization

Ability to work independently, manage multiple tasks, and prioritize efficiently

Excellent communication and customer service skills

Must be able to tolerate moderate noise levels in the computer room and in the public areas

Able to work in areas that may contain cleaning product odors, dust, or other possible allergens

Must have sufficient visual acuity to distinguish letters, words, and numbers, as well as work with and view software and hardware, as well as a wide variety of materials, in both print and electronic format as needed for the position

Must hear and see or use prosthetic that will enable assurance of position requirements

Must be able to lift materials, manipulate boxes and computer equipment that could weigh up to 75 pounds and be able to run cables and other hardware behind and under furniture