CData Software · 21 hours ago
Senior Product Operations Manager
Chapel Hill, NC
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expCData Software, Inc. is focused on transforming complex data into actionable insights through innovative technology. The Senior Product Operations Manager role is crucial for optimizing product operations, enabling effective communication across teams, and ensuring that product strategies are informed by data-driven insights.
Big DataCloud Data ServicesData IntegrationData VisualizationDatabase
Responsibilities
Own and continuously improve core product operations processes including roadmap planning, release management, feedback intake, and cross-functional engagement
Define, document, and maintain standard operating procedures for Product workflows
Identify gaps, inefficiencies, and inconsistencies in how work is executed and implement scalable, sustainable solutions
Serve as the system owner for product tools, including configuration, standards, governance, and training
Ensure processes scale effectively as the organization grows, reorganizes, or introduces new products
Design and maintain communication cadences for product updates, roadmap reviews, launches, and leadership reporting
Tailor product communications for different audiences such as GTM, Support, Engineering, etc
Act as a trusted intermediary between Product and other functions to streamline engagement and reduce friction
Coordinate key aspects of product launches, including timelines, communications, and readiness checkpoints
Lead product analytics to measure feature adoption, user behavior patterns, performance trends, and business impact
Own the intake, synthesis, and distribution of product-related data and insights from sources such as Support, Sales, customer research, and usage analytics
Develop, automate, and maintain dashboards, reporting frameworks, and performance metrics that support strategic decision making
Analyze product releases and feature performance to inform roadmap refinement and improve delivery effectiveness
Conduct pricing, packaging, and monetization analysis in partnership with Finance and GTM to inform product decisions
Support quarterly and annual planning through forecasting models and data-driven recommendations
Act as a data steward for the Product organization, resolving data gaps and improving data quality and accessibility
Manage vendors, tools, and internal systems that support Product operations
Support internal initiatives aimed at improving product effectiveness
Translate high-level product strategy into structured operating rhythms, execution plans, and supporting processes
Qualification
Required
8+ Years of experience in Product Operations, Product Management, Business Operations, or a related role
Strong experience in product analytics platforms, BI tools, experimentation frameworks, and data-driven decision making
Demonstrated experience designing and scaling both operational processes and analytical frameworks in product organizations
Proven ability to translate complex quantitative findings into clear, compelling insights for senior leadership
Proven experience driving pricing and packaging strategy or monetization analytics
Strong cross-functional leadership and stakeholder management skills
Excellent written and verbal communication skills with the ability to tailor messaging to diverse audiences
Comfortable operating in ambiguity and proactively creating clarity, structure, and alignment
Preferred
Experience in a fast moving, SaaS, technology, or AI-driven environment is strongly preferred
Company
CData Software
CData Software is a software company that offers data integration solutions for real-time access to applications, databases, and Web APIs.
201-500 employees
H1B Sponsorship
CData Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2020 (5)
Funding
Current Stage
Growth StageTotal Funding
$510MKey Investors
Warburg PincusUpdata Partners
2024-06-26Private Equity· $350M
2021-12-16Series B· $140M
2020-03-26Series A· $20M
Leadership Team
Amit Sharma
CEO
Adam DeMichele
Chief Revenue Officer (CRO)
Recent News
Company data provided by crunchbase