E*TRADE from Morgan Stanley ยท 6 hours ago
Director, Software Production Management & Reliability
South Jordan, Utah, United States of America
Full-time
Onsite
Mid Level
$137K/yr - $137K/yr
2+ years expMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Director, Software Production Management & Reliability will handle production management services, including end user support, systems monitoring, incident management, and problem management, while also driving efficiency and governance in the production environment.
BankingFinanceFinancial Services
Responsibilities
Handle production management services including end user support, systems monitoring, incident management and problem management, plant management and event management
Build extensive business and application knowledge required for supporting client facing applications
Diagnose and resolve application issues to ensure optimal performance and usability
Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact
Provide root cause analysis with recommendations for improvements
Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions
Interface with clients and other technology teams to provide governance and control around the production environment
Manage and Drive outage calls and significant incidents; coordinate communications within a trade floor environment
Act as a primary escalation and communication point between Application development teams and Business Units
Initiate, grow and shape processes, procedures and strategies to make the team more efficient
Qualification
Required
Requires a Bachelor's in Computer Science, Computer Engineering, or a related field of study
Requires two (2) years of experience in the position offered or two (2) years as an Associate, Machine Learning Engineer, Data Scientist, or related occupation
Requires two (2) years of experience with the following skills: Programming languages including: Python, Perl, Shell scripting, Java
Requires two (2) years of experience with developing automations for complex business processes using industry-standard software development best practices
Requires two (2) years of experience with debugging, incident resolution, and problem management
Requires two (2) years of experience with REST APIs including: endpoint design, payload structures, headers, error response handling
Requires two (2) years of experience with building and maintaining production and non-production environments
Requires two (2) years of experience with database knowledge including: writing complex SQL queries and understanding database performance tuning
Requires two (2) years of experience with monitoring and alerting tools including: Splunk, AppDynamics, Elasticsearch
Requires two (2) years of experience with distributed, fault-tolerant systems
Requires two (2) years of experience with one of the following Job scheduling tools including: Autosys, Control-M
Requires one (1) year of experience with development and deployment tools including: Git, Jenkins, Ansible, Puppet
Requires one (1) year of experience with cloud platforms including: Azure, AWS, Google Cloud Platform (GCP)
Benefits
Commission earnings
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other Morgan Stanley sponsored benefit programs
Company
E*TRADE from Morgan Stanley
E*TRADE from Morgan Stanley is a pioneer in the online brokerage industry.
1001-5000 employees
H1B Sponsorship
E*TRADE from Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-02-20Acquired
1996-08-16IPO
Leadership Team
Julia Miller
Director and Customer Marketing
Recent News
2025-11-07
2025-10-14
Company data provided by crunchbase