Ramona · 5 days ago
Field Application Scientist (Sales Support)
Durham, NC
Full-time
Onsite
Mid Level
3+ years expRamona is a company focused on advancing human health through computational microscopy. They are seeking an experienced Field Application Scientist to drive commercial success by supporting sales cycles, delivering technical demos, and ensuring customers can effectively use their Multi-Camera Array Microscope (MCAM™).
BiotechnologyHardwareMachine LearningSoftware
Hiring Manager
Kelsey Worsham-Smith
Responsibilities
Act as the technical lead in pre-sales engagements, including live demos, evaluations, and proof-of-concept experiments with prospective customers
Partner closely with Sales to support the full commercial cycle, from first technical call through close and post-sale handoff
Deliver high-impact scientific demonstrations at customer sites, conferences, trade shows, workshops, and virtual events
Confidently present Ramona’s technology to a range of audiences, including bench scientists, core facility directors, and scientific leadership
Lead on-site system installations and provide 1–2 days of structured customer training, ensuring users are confident operating the MCAM independently
Prepare and execute application-specific demo workflows tailored to customer biology and throughput needs
Serve as a frontline technical resource for customers, troubleshooting experimental design, imaging parameters, and workflow challenges
Develop trusted relationships with users by deeply understanding their biology and experimental goals
Collaborate with Engineering and Product teams to translate customer feedback into workflow optimizations, feature requests, and best practices
Contribute to internally and externally facing application notes, protocols, and training materials
Support Marketing by ensuring scientific accuracy and relevance of application content, presentations, and collateral
Contribute to conference planning by advising on demos, sample prep, and scientific messaging
Qualification
Required
Direct experience as a Field Application Scientist, Applications Scientist, or similar customer-facing role supporting commercial scientific instruments
Demonstrated experience supporting pre-sales activities, including demos, evaluations, and customer trials
Comfort representing a company at conferences, trade shows, and customer meetings
Masters degree in biological sciences, or biomedical engineering with 3+ years of experience in a similar role
Familiarity with cancer models and cell culture techniques is a must
Proficiency in wet laboratory skills
Proficiency in image analysis software such as ImageJ, Imaris, Arivis, or Aivia
Highly adaptable and able to support users in maximizing the impact of our technology on their science
Comfortable with sample preparation and imaging optimization as it pertains to a variety of microscopy imaging setups
Exhibits strong organizational, time-management, and problem-solving skills
Excellent communication skills, both written and verbal
Proactive, with a keen interest in learning about aspects of microscopy and its application to biology workflows
Has a positive attitude and thrives in a collaborative startup environment
Comfortable working with hands and tools; taking things apart to learn how they work and putting them back together. You may be asked to perform small repairs at the end user site!
Comfortable with data analysis tools commonly used in microscopy including Excel, GraphPad, Prism, Python, Matlab
Preferred
PhD in Biological Sciences, Biomedical Engineering or similar is an asset but not required
Benefits
Competitive salary and benefits, including equity options.
Opportunity to work in a fast-paced, innovative environment.
Exposure to various facets of business operations in a growing start-up.
Professional development opportunities in a supportive setting.
Company
Ramona
Ramona develops high-throughput microscopy tools to unlock previously impossible experiments within the modern biology lab.
11-50 employees
H1B Sponsorship
Ramona has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
2020 (4)
Funding
Current Stage
Early StageTotal Funding
$8.62MKey Investors
BioTools InnovatorNational Cancer InstituteNational Institutes of Health
2025-08-14Non Equity Assistance
2022-08-09Grant· $1M
2022-06-21Grant· $0.97M
Leadership Team
Gregor Horstmeyer
Co-Founder and CEO
Mark Harfouche
Co-Founder
Recent News
2025-09-15
2025-05-04
2025-05-04
Company data provided by crunchbase