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Calusa Veterinary Center · 4 hours ago

Hospital Operations Manager

Boca Raton, FL

Full-time

Onsite

Mid, Senior Level

$70K/yr - $90K/yr

2+ years exp

Calusa Veterinary Center is a full-service veterinary practice seeking a full-time Operations Manager to lead their team of veterinarians, technicians, and support staff. The Operations Manager will be responsible for overseeing clinic operations, managing multiple priorities, and ensuring the well-being of the animals cared for at the clinic.

Health CareMedicalPetVeterinary

Comp. & Benefits

Responsibilities

Operational Leadership: Oversee the day-to-day functions, including reception, scheduling, billing, and medical records management, to ensure efficiency and optimal performance

Team Management: Recruit, hire, train, supervise, and mentor all support staff (e.g., veterinary technicians, assistants, receptionists). This includes managing schedules, performance reviews, disciplinary actions, and fostering a positive work culture and cohesive team environment

Financial Oversight: Manage budgets, monitor financial performance (including P&L statements), oversee accounts receivable and payable, and implement cost-effective measures to drive profitability

Client Relations: Maintain a high standard of client satisfaction, address concerns promptly, and ensure a positive experience for both pets and owners

Facilities & Inventory Management: Oversee the maintenance of the clinic, including equipment function and maintenance, cleanliness, and the ordering and control of all inventory and supplies

Strategic Planning & Marketing: Collaborate with the practice owner(s) or Medical Directors to develop business strategies, implement growth initiatives, and coordinate marketing efforts to attract and retain clients

Qualification

Veterinary practice managementBusiness acumenLeadershipFinancial managementCommunicationHuman resources expertiseBachelor's degreeProblem-solvingDecision-makingTeam management