Apply on Employer Site

Purpose Financial · 11 hours ago

Business Operations Analyst

Greenville, SC

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Purpose Financial is on a mission to help customers achieve financial stability. As a Business Operations Analyst, you'll analyze data to drive operational excellence and enhance customer experience through strategic improvements and cross-functional collaboration.

CommunitiesFinancial ServicesProfessional Services

No H1B

Responsibilities

Transform Data into Action: Analyze trends, identify optimization opportunities, and translate complex data into recommendations that drive measurable business results

Enhance Customer Experience: Implement strategic improvements across the customer lifecycle while monitoring KPIs to measure impact

Create Visibility: Develop and maintain performance dashboards that provide critical insights for portfolio monitoring and operational excellence

Build Partnerships: Collaborate with product, marketing, legal, data science, and operations teams to execute business initiatives

Drive Results: Manage multiple projects simultaneously, anticipating bottlenecks and balancing business needs with technical constraints

Qualification

Data analyticsSQLData visualizationOperational excellenceAnalytical thinkingInterpersonal coachingStakeholder influenceAdaptable communication

Required

Bachelor's degree in Business Management, Business Administration, Marketing, Economics, Engineering, Mathematics, Statistics, or related quantitative field

2+ years of relevant professional experience (Advanced degree may substitute for experience)

Proven track record in operational excellence, process optimization, and data analytics

Proficiency in SQL and data visualization platforms such as Tableau

Exceptional analytical thinking with clear communication of complex concepts

Demonstrated leadership abilities with strong interpersonal coaching capabilities

Ability to influence stakeholders and drive projects to successful completion

Adaptable communication style effective across various channels