S&K Technologies, Inc. · 1 week ago
Strategic Accounts Director
S&K Technologies, Inc. is seeking a Strategic Accounts Director who will report to the Accountable Manager / VP MRO. This role is responsible for developing and managing long-term relationships with key customers in the aviation sector, focusing on revenue growth, customer retention, and ensuring compliance with regulatory requirements.
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Responsibilities
Develop, manage, and expand long-term relationships with key customers of the FAA Part 145 Repair Station, including airlines, charter operators, OEMs, lessors, and military or government operators
Focus on revenue growth, technical alignment of customer needs with the repair station’s technical capabilities and working directly with technicians to develop such capabilities, customer retention, and regulatory requirements, operational capacity, and contract negotiations
Maintain working knowledge of FAA Part 145 regulations and customer-specific regulatory requirements (EASA, UK CAA, TCCA, etc.)
Ensure all customer commitments are consistent with approved capabilities, ratings, and quality system requirements
Promote a culture of safety, compliance, and continuous improvement
Identify upsell and cross-sell opportunities across maintenance, repair, overhaul, modification, and component services
Collaborate with sales, engineering, and operations to develop competitive commercial proposals
Achieve and exceed assigned revenue, margin, and customer retention targets
Partner closely with Operations, Quality, Engineering, Supply Chain, and Finance to ensure successful execution of customer programs
Align account forecasts with production planning and capacity management
Provide market and customer intelligence to senior leadership to inform strategic decisions
Recruit, interview, hire, and train new staff
Conduct performance evaluations, provide constructive feedback, and develop Performance Improvement Plans if necessary
Motivate team members and create strategies to boost productivity
Coach, counsel, and discipline employees
Enforce policies and procedures
Manage timekeeping activities and ensure accuracy and timely submittal
Qualification
Required
Associate's degree in aviation maintenance, or related field
10+ years of aviation maintenance related experience
Experience working with airlines, leasing companies, or fleet operators
Demonstrated success managing large, complex aviation customer accounts
Strong relationship-building skills
Strong working knowledge of Part 145 Repair Station operations, capability development, and regulatory environment
Ability to read and interpret FAA regulations and policies pertaining to maintenance of aviation components
Proficiency in Microsoft Excel (pivot tables, formulas, and lookups)
Strong organizational skills, attention to detail, and ability to meet deadlines
Strategic thinking, business acumen, and ability to resolve moderate technical issues independently
Effective written and verbal communication skills, including ability to prepare clear reports and correspondence
Ability to work effectively in a team environment or independently
Effective cross-function collaboration
Preferred
Bachelor's degree in aviation maintenance, aviation management, engineering, or related field preferred
FAA Airframe & Powerplant Certificate preferred
Company
S&K Technologies, Inc.
S&K Technologies, Inc.
Funding
Current Stage
Late StageRecent News
Business Wire
2025-07-02
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