TECEZE ยท 9 hours ago
Information Technology Support Engineer
NYC Metro Area
Contract
Onsite
Mid Level
$40K/yr - $60K/yrTECEZE is seeking an Information Technology Support Engineer to provide dedicated white-glove IT support to senior leadership. The role involves troubleshooting complex issues, managing executive devices, and ensuring data security while providing exceptional support for high-profile meetings and events.
ComputerInformation TechnologyNetwork Security
Hiring Manager
Aman S.
Responsibilities
Provide dedicated white-glove IT support to CIO/CXO and senior leadership
Deliver end-to-end support for executive laptops, desktops, mobile devices, and peripherals
Troubleshoot and resolve complex hardware, software, network, and application issues with minimal downtime
Support executive conference rooms, boardroom AV systems, and high-profile meetings
Assist with device setup, migration, refreshes, and executive onboarding/offboarding
Manage and support Microsoft 365, Outlook, Teams, VPNs, and secure remote access
Coordinate with internal IT teams and external vendors to resolve escalated issues
Ensure data security, confidentiality, and compliance while supporting executive users
Provide after-hours or priority support as required for executives
Maintain clear documentation and communicate issues/status professionally
Qualification
Required
Proven experience in Executive / VIP / White-Glove IT Support
Strong expertise in Windows 10/11, macOS, and mobile device support (iOS/Android)
Hands-on experience with Microsoft 365, Outlook, Teams, OneDrive
Strong knowledge of networking basics (VPN, Wi-Fi, LAN)
Experience supporting conference room and AV technologies
Excellent troubleshooting and problem-solving skills
Strong communication, interpersonal, and customer-service skills
Ability to work under pressure and handle critical issues discreetly
Professional demeanor suitable for executive-level interaction
Company
TECEZE
TECEZE offers a full spectrum of Information Technology services.
Founded in 2012
1001-5000 employees
H1B Sponsorship
TECEZE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageLeadership Team
Thinesh Siva
Head of Technical Presales
Company data provided by crunchbase