TEKsystems · 10 hours ago
Clinical Customer Service Rep.
Renton, WA
Contract
Onsite
New Grad, Entry Level
$22.50/hr - $22.50/hrTEKsystems is a leading provider of business and technology services dedicated to supporting patients in their transition from hospital to home. They are seeking a Clinical Customer Service Representative to coordinate patient equipment needs, manage schedules, and facilitate communication between patients, clinicians, and insurance partners.
Information Technology
Responsibilities
Coordinate with patients, physicians, therapists, insurance companies, and referral sources regarding medical equipment needs
Obtain all required documentation and authorizations for equipment coverage
Support clinical staff with scheduling, patient set-ups, routing communication, and workflow optimization
Assist with respiratory-related discharge coordination
Adhere to established company procedures, policies, and safety standards
Perform data entry, documentation review, and general administrative support
Participate in training, shadowing, and role-play sessions to learn equipment and systems
Complete additional duties as assigned
Qualification
Required
Strong customer service and communication skills (phone and in-person)
Accurate data entry and administrative abilities
Proficiency with Microsoft Office and general office systems
Ability to work professionally with diverse groups—patients, clinicians, and referral partners
Strong attention to detail, reliability, and a patient, calm demeanor under stress
Ability to lift up to 25 lbs. frequently and 50+ lbs. occasionally
Ability to learn new technologies and equipment quickly
Preferred
Previous healthcare, home medical equipment, or clinical support experience preferred
Flexibility to train for 2–6 weeks at Renton and/or Everett clinics is highly preferred due to availability of experienced trainers
Benefits
14 days PTO per year
Employee stock sharing (ESOP)
Annual merit increases and bonus opportunities
Medical, dental, vision
401(k) with 50% match up to 3%
Paid holidays & life insurance
Telemedicine and mental health support
Opportunities for leadership growth and internal mobility after 6 months
Medical, dental, and vision insurance
HSA options
401(k) with traditional & Roth contributions
Life, AD&D, short-term & long-term disability
Critical illness, accident, and hospital plans
Transportation benefits
Employee assistance program
PTO/sick leave depending on assignment
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase