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Proficient Auto Logistics · 4 days ago

Enterprise Application Specialist

Jacksonville, FL

Full-time

Onsite

Mid Level

Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. The Enterprise Application Specialist is responsible for optimizing, supporting, and documenting core enterprise systems, while also serving as a key liaison between PAL and external software vendors to ensure the reliability of enterprise applications.

Transportation/Trucking/Railroad

Responsibilities

System Administration: Administer and maintain enterprise applications to ensure system availability, performance, and reliability

User Support & Training: Provide tiered application support, troubleshoot user issues, and develop training materials to improve user proficiency and adoption

Customization & Optimization: Partner with business stakeholders to analyze requirements and implement system configurations, enhancements, and process improvements

Data Management & Security: Ensure data accuracy, integrity, security, and reporting across enterprise systems

Integration Management: Maintain and support EDI and API integrations while collaborating with internal IT teams and third-party vendors on system connectivity

Documentation: Create and maintain clear, up-to-date documentation for system configurations, workflows, integrations, and operational procedures

Troubleshooting & Issue Resolution: Proactively identify, diagnose, and resolve system issues, performance concerns, and integration errors

Cross-Functional Collaboration: Work closely with Operations, Accounting, Shop, and IT teams to align system functionality with organizational goals

Qualification

Enterprise Application ManagementSystem IntegrationData ManagementMagnus ExpertiseProblem-SolvingHigh Sense of UrgencyCommunication SkillsAttention to Detail