Lightyear · 3 weeks ago
Strategy and Operations Associate - Platform
United States
Full-time
Remote
Entry, Mid Level
$90K/yr - $120K/yr
2+ years expLightyear is a company that builds software revolutionizing the telecom management experience for enterprises. The Strategy and Operations Associate will lead procurement operations, manage a team, and work closely with sales and product leadership to enhance customer experience.
IT InfrastructureTelecommunications
Responsibilities
Oversee Lightyear’s operations’ team’s efforts around quoting and telecom service installations to drive a best-in-class customer experience
Define and track team and individual KPIs to ensure continuous improvement
Define and continuously optimize quoting and implementation processes based on learnings to drive a better, cheaper, faster customer experience
Hire and onboard new product operations team members as we grow to ensure a seamless customer delivery experience
Partner with Sales and Product to look for areas that can be made more efficient either through additional team resources, process improvements or product enhancements
Qualification
Required
2+ years of investment banking, consulting, startup operations, or related top-tier post college experience
Demonstrated excellent project management skills, ability to manage and manipulate large data sets, critically analyze existing processes, and identify opportunities for process improvement
Demonstrated high EQ, as this role requires influencing internal and external parties to achieve particular outcomes on short timelines
Preferred
Bonus if located in NYC
Company
Lightyear
Lightyear offers a software that helps in the automation of procurement and management for enterprise telecom.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$64.58MKey Investors
Altos VenturesRidge VenturesAmplo
2026-01-28Series Unknown· $16M
2024-09-13Series B· $31.17M
2021-07-15Series A· $13.1M
Leadership Team
Dennis Thankachan
Co-Founder, CEO
Ryan Schrack
Co-Founder, CTO
Recent News
2025-12-09
2025-09-24
Company data provided by crunchbase