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ICF · 2 hours ago

Senior Project Manager

United States

Full-time

Remote

Senior Level

$119K/yr - $203K/yr

6+ years exp

ICF is a global advisory and technology services provider, and they are seeking a Senior Project Manager to coordinate agile teams for an Enterprise Call Center using the ServiceNow platform. The role involves partnering with the Program Manager, managing project execution, and ensuring high-quality deliverables while adapting to changing client needs.

ConsultingInformation TechnologyProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Proficiency in Project Management experience in an Agile software development environment, owning the planning, execution, and completion of projects, ensuring alignment with scheduled milestones and budget constraints

Experience conducting daily scrum stand-up meetings, facilitating Sprint planning meetings and coordinating Sprint reviews, retrospectives, and burn-down charts

Define all project activities and milestones required to meet objectives and deliverables, to include sequencing tasks, estimating effort with project team members, determining the critical path, and leveling the project schedule

Monitor program execution to identify obstacles/deviations from plan and takes corrective action as needed

Conducts continuous risk assessment and management, including developing measures to reduce risk in program execution

Works with stakeholders to develop metrics and creates reports for tracking metrics and program execution

Manages the contract, including budgeting, resource allocation, and performance, including management of sub-contractor personnel

Develops plans, assigns tasks, monitors performance, communicates progress, resolves conflicts, and escalates issues

Experience with all aspects of configuration management planning including configuration identification, change control, configuration status accounting, configuration audits, configuration documentation

Maintain detailed and up-to-date project documentation, including project plans, progress reports, and leadership briefings for key stakeholders

Ensure all project deliverables adhere to established quality standards, regulatory guidelines, and agency policies

Proactively identify, assess, and communicate potential risks associated with project development and execution

Qualification

Agile Project ManagementServiceNowProject Management Professional (PMP)JIRAMicrosoft ProjectConfiguration ManagementAnalytical skillsCommunicationTeam playerProblem-solving skills