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Daktronics · 7 hours ago

Regional Applications Engineer - Live Events

North Port-Sarasota Area

Full-time

Hybrid

Mid Level

Daktronics is a company that designs and manufactures digital LED display technology and audio systems. The Regional Applications Engineer role involves providing customer support, sales of control system enhancements, project sales support, and optimizing control systems for clients.

ElectronicsIndustrialManufacturing

No H1B

Responsibilities

Act as an expert in control systems, explain best practices, and topic-specific assistance as needed

Build client relationships and manage those relationships to create trust and confidence, provide proactive support, and assist with escalated support for complex technical issues

Effectively function as a technical control system liaison between the client and Daktronics, especially product management

Assist services groups including account managers & tech support with customer inquiries regarding workflow or operation

Apply market, production, and sports knowledge to ensure a positive customer experience

Sales of professional services or control system enhancements directly to our customers

These can include software, integrations, and custom services solutions

Additional sales opportunities include equipment sales of control system upgrades, Live Products, Clip Players, and Individual Control Components

Assisting internal customers (sales, project management/project team, control system specialist trainers, design & development, field service, and creative services) on new large-scale projects

Activities include presentations, demos, consulting, advising, pricing, installation support and preliminary designs for LED display control systems

Assist external customers to create the experience they desire for their audiences

Utilize technology and technique to help our customers achieve their vision and production goals

Function as an expert technical advisor, determine the client's needs, fill gaps with appropriate services and products to construct a Daktronics solution

Support internal customers/services by ensuring a shared understanding of customer vision

Qualification

Control systems expertiseSales experienceProject management supportElectronic engineering degreeLive event productionProblem-solving initiativeCustomer relationship buildingDaktronics product knowledgeFluent in EnglishCommunication skillsTeam player

Required

Bachelor's degree in electronic engineering technology, computer engineering technology, technical management, or a technical or business field

You will be the Daktronics expert consultant with an in-depth understanding of Daktronics products' capabilities, features, functions, and operation to best meet the customer's vision. Product knowledge will include video systems, electronic message centers, LCD displays, direct view LED displays, and frontend control equipment for all product offerings

You will work effectively as a team member. Work with limited daily supervision

Strong Communication skills including verbal and written skills, interpersonal, ability to develop and present winning presentations of Daktronics products and services. Fluent in English, written and verbal

Experience selling product values and features. Must demonstrate ability to successfully negotiate price without being the lowest price supplier

Ability to work in a fast-paced, collaborative environment. Effectively exercise discretion and independent judgment. Represent Daktronics confidently and professionally

Motivated and a team-player. Initiative to solve problems and seek improvement. Goal-oriented with proven leadership capability

Become knowledgeable and follow Daktronics policies, processes, and procedures

Travel to customer sites and offices and build a strong relationship. Build and maintain customer relationships, position yourself as an expert and trusted technical advisor

Ability to work from a home office location

Ability to travel by air and ground. Valid driver's license. Must be able to meet and maintain Daktronics Driving Eligibility Requirements. Motor vehicle records will be checked

Fluent in English, written and verbal

Applicants must be 18 years of age or older

Daktronics does not sponsor, renew, or extend immigration visas for this position