Brightspeed · 1 week ago
Manager, Sales Engineer
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
3+ years expBrightspeed is reimagining how people connect by providing reliable internet connections across the Midwest and South. The Manager, Sales Engineer will lead a regional team focused on developing technology solutions for business customers, ensuring alignment of services with customer objectives and contributing to sales strategies.
InternetTelecommunicationsWireless
Responsibilities
Facilitate customer conversations to uncover, scope, and define customer business objectives addressable by Brightspeed capabilities
Analyze customers business needs and develops solution strategies based on knowledge of customer’s technology environment
Document customer requirements and technical details during the sales cycle
Develop strong customer relationships and acts as a customer advocate within Brightspeed to ensure the delivery of an exceptional customer experience
Prepare technical proposals and presentations for customers and provide limited scope responses to service and industry questions
Present the capabilities of Brightspeed and the business value/ROI of service offerings proposed to customers via PPT, Demo’s, Visio’s, WebEx
Satisfy all service attributes and process requirements necessary for order submission. Provide statements of work, scoping and design documentation, solution summaries, operational support detail, Visio’s and other technical documentation to outline delivery and lifecycle of services proposed to customers. Assemble service and order detail as needed to support service modifications
Provide basic service, capability, technology, and industry training to internal and external groups
Provide feedback that contributes to ongoing process and customer experience improvement initiatives
Participate in field seller training across the regions
Qualification
Required
Bachelor's Degree or equivalent education
3+ years of related experience
Effective oral and written communications, leadership, organizational, presentation, project management and team building skill
Strong understanding of business technology landscapes and well versed on the entire portfolio of Brightspeed solutions
Ability to successfully support multiple sales teams in a highly transactional environment
Strong problem-solving, critical thinking and technology skills and must be capable of accurately assessing property provisioning needs while maintaining a calm business demeanor & taking decisive steps to resolve capital assessment issues and contract negotiation inputs
Goal-focused, broad business individual with dynamic partnership, interpersonal, relationship management, and critical thinking skills who is confident, detailed, and tenacious. Analytical, detail-oriented and possess the ability to rapidly transition from the big picture to the minutiae
Preferred
Bachelor's degree or equivalent courses in sales engineering, network and construction, service delivery and/or demonstrated leadership experience in telecommunications technology
3+ years previous manager level leadership experience
Benefits
Competitive medical, dental, vision, and life insurance
An employee assistance program
A 401K plan with company match
A host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
1001-5000 employees
H1B Sponsorship
Brightspeed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (15)
2022 (13)
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
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2026-01-16
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