Building Service 32BJ Benefit Funds · 1 week ago
Manager, Airport Programs
New York, NY, US
Full-time
Onsite
Mid, Senior Level
$88K/yr - $94K/yr
5+ years expBuilding Services 32BJ Benefit Funds is responsible for administering various benefits to over 100,000 SEIU 32BJ members. The Manager, Airport Programs oversees training programs for airport staff, ensuring quality delivery, compliance with standards, and effective communication with stakeholders.
EducationNon ProfitTraining
Responsibilities
Manage day-to-day operations of all airport training programs, including mandated, job-specific, and safety courses
Oversee scheduling, enrollment, classroom setup, and logistics for in-person classes
Coordinate training delivery with instructors, union partners, airport employers, contractors, and external agencies
Ensure consistent delivery and alignment across multiple states by collaborating with other site managers
Create and manage course sections, rosters, attendance, completion records, and reporting in the Learning Management System (LMS)
Maintain accurate training documentation, certificates, and compliance-related records
Ensure data integrity and timely updates on course activity, member participation, and instructor performance
Serve as the primary point of contact for airport employers, contractors, airport authorities, and partner organizations regarding training needs
Coordinate employer requests for on-site, specialized, or ad-hoc training
Maintain strong relationships with partner agencies and regulatory bodies to ensure compliance with airport training standards
Recruit, onboard, and supervise qualified instructors for airport staff training programs
Conduct classroom observations, provide feedback, and monitor instructor compliance with curriculum and LMS requirements
Manage scheduling, payroll/ADP tasks, and administrative evaluations for instructors
Keep up to date with federal, state, local, and airport-specific regulations affecting airport workers
Recommend curriculum updates or new course offerings based on industry trends and regulatory changes
Ensure training facilities meet safety and accessibility standards
Conduct or support safety audits and training quality reviews
Assist with budget preparation for airport training activities
Monitor expenses and approve invoices for training-related costs
Track inventory and ensure supplies, equipment, and materials are maintained and replenished
Provide front-line support to 32BJ members regarding training questions, course requirements, enrollment assistance, and certifications
Represent the department at airport-related meetings, union events, employer briefings, and committee sessions
Identify members and instructors to act as subject matter experts in the curriculum development process
Select members who can represent 32BJ airport workers in communication pieces and provide testimonials as needed
Perform additional relevant responsibilities as assigned by the Director of the Training Fund
Qualification
Required
5+ years experience in training, education, workforce development; airport operations, safety compliance, and adult learning preferred
Supervisory experience required
Knowledge of airport operations, safety regulations/OSHA, or managing training programs in a labor/union environment
Familiar with airport-related compliance systems and regulatory training requirements specific to airport operations
Strong competency with Microsoft Office (Word, Excel, PowerPoint), Outlook, Google Workspace, Learning Management Systems, and Smartboards
Comfort working with digital certificates, attendance systems, and online course tools
Ability to travel regularly between the office and various airport sites is required
Ability to work as needed evenings or weekends to support training schedules
Ability to work independently and as a part of a team
Demonstrate organizational skills with the ability to prioritize work and meet deadlines in a fast-paced environment
Strong communication, interpersonal, and customer service skills
Comfortable speaking publicly and representing the department at meetings and trainings
Strong problem-solving and decision-making skills
Excellent attention to detail, conflict resolution, and team building skills
Bachelor's degree preferred; equivalent experience providing training to airport workers or other similar professionals will be considered
Preferred
Bilingual (English/Spanish or other relevant languages) preferred
AAAE Airport Safety & Operations Specialist (ASOS), ACI-ICAO Airport Safety Professional (ASP), or other relevant airport operations training certifications preferred
Company
Building Service 32BJ Benefit Funds
The Building Service 32BJ Benefit Funds is the umbrella organization responsible for administering benefits, including Health, Pension, Retirement Savings, Training and Legal Services benefits to over 100,000 SEIU 32BJ members.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Anna McQuere
Assistant Director of Clinical Partnerships
Sabrina Benteftifa
Clinical Partnerships Manager
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