Help Desk Technician jobs in United States
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Kforce Inc ยท 4 hours ago

Help Desk Technician

Kforce Inc is seeking an IT Support Technician with a strong work ethic and customer-first mindset. The role involves providing Level 1 IT support, including troubleshooting and assisting internal employees in a fast-paced environment.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Experience providing Level 1 IT support, including password resets, email troubleshooting, and general end-user support
Hands-on experience working with ticketing systems
Currently using ShareWell, with a transition underway to Freshworks
Experience supporting a manufacturing plant environment; Closest plant is approximately one hour away and supports 500-600 employees
Positive attitude with a willingness to work hard and be a strong team player
Comfortable working directly with internal employees at all levels
Adaptable and able to thrive in a dynamic, hands-on support environment
Strong communication skills and a service-oriented mindset

Qualification

Level 1 IT supportTicketing systemsShareWellFreshworksCommunication skillsTeam playerAdaptability

Required

Experience providing Level 1 IT support, including password resets, email troubleshooting, and general end-user support
Hands-on experience working with ticketing systems
Currently using ShareWell, with a transition underway to Freshworks
Experience supporting a manufacturing plant environment; Closest plant is approximately one hour away and supports 500-600 employees
Positive attitude with a willingness to work hard and be a strong team player
Comfortable working directly with internal employees at all levels
Adaptable and able to thrive in a dynamic, hands-on support environment
Strong communication skills and a service-oriented mindset

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase