Patton Labs Inc ยท 6 hours ago
Release Triage Engineer with C++ and Linux Experience
Philadelphia, PA
Contract
Onsite
Senior Level
5+ years expPatton Labs Inc is looking for a Release Triage Engineer with expertise in C++ and Linux. The role involves ensuring timely software releases, troubleshooting issues in broadband and entertainment devices, and leading a team to enhance operational tools and solutions.
Cloud Data ServicesData ManagementInformation ServicesInformation TechnologyStaffing Agency
Responsibilities
Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting
Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis
Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet), network protocols, security (WPA) etc
Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
Develop anomaly detection techniques and data-driven solutions to identify and address system issues
Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform
Design and enhance operational tools to improve system performance
Analyze data from millions of field devices to provide insights and support decision-making
Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization
Architect and implement DevOps solutions for operational improvement
Compare the metrics globally across various device models
Respond immediately to critical field issues, determine their triggers, and mitigate them
Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders
Qualification
Required
5+ years of C/C++ and Linux experience
Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
2+ Years of experience as a technical lead and mentoring a small team of engineers
3 + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
One of Scripting language experience - BASH, Go, Python
Preferred
Embedded Systems experience
Experience AWS, Asure or other cloud infrastructure
Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)
Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc
Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus
Knowledge of RDK
Company
Patton Labs Inc
Patton Labs Technology Center of Excellence (PLTCOE) is founded on the vision of adapting to the changing IT services and technology industry at a pace that is consistent with the industry progress and service sector demands.
201-500 employees
H1B Sponsorship
Patton Labs Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (30)
2023 (35)
2022 (42)
2021 (23)
2020 (23)
Funding
Current Stage
Growth StageCompany data provided by crunchbase