GoldenWest Management, Inc · 4 days ago
Administrative Assistant
Las Vegas, NV
Full-time
Onsite
Entry, Mid Level
$19/hr - $20/hr
2+ years expGoldenWest Management, Inc is seeking a self-motivated and organized Administrative Assistant to assist with property management and administrative duties. The role involves supporting the Senior Manager in property management decisions, maintaining communication standards, and ensuring proper documentation and organization within the office.
Property ManagementReal EstateRental
Responsibilities
Conduct all real estate activities in accordance with the Local, State & Federal Real Estate laws and guidelines
In accordance with GWM SOP’s, assist in the day to day operations of the assigned office portfolio
Oversee and maintain organization and proper distribution of all documents and files
Maintain excellent communication standards between GWM and clients/customers
Assist staff in solving complex Landlord/Tenant and Property issues
Carry out any additional tasks as assigned by Portfolio Manager or Senior company personnel
Ensure all legal or Administrative complaints are forwarded to the Broker in a timely manner
Focus on the tracking and reporting of Portfolio Key Principle Indications (KPI’s):
Leasing and Renewal
Unit Vacancy & Property Turnover
Management Fee collection
Office Support
Assist the Office Manager in day to day office tasking and organization
Assist the Property Manager in Landlord-Tenant updates and client service
Assist the Leasing agent in Tenant screening, placement & move-in process
Coordinate with Headquarters staff including Maintenance and Accounting department to solve both basic and complex day to day issues
Answering Phone Calls
Screen all calls and pass along messages to the appropriate staff member
Answer base level questions from prospective Tenants inquiring about available property
Disbursing Notices and Messages
Assist manager in sending and tracking all notices
Assist manager in coordinating, scheduling & tracking all turnover repairs
Assist manager in sending and tracking all HOA and Lease Violation Notices
Filing System (Paper & Electronic)
Tenant files – updated with all pertinent information including leases, applications, walk-thrus, notices, appropriate documents
Owner files – updated with all pertinent information including management contracts, property profiles, W-9, year-end statements, and conversation log
Organize and maintain GWM operational files
Rent Collection
Assist Property Manager in rent collection duties
Rent Roll and small balance tracking
Initial leasing fee and security deposit collection
Data Accuracy
Keep an updated Tenant and Owner contact information file
Keep an updated Employee contact information file
Data accuracy should be maintained both with paper and electronic files
Assist with listing properties and passing along the appropriate information for properties for rent or for sale
Appfolio Management Systems Operations
Utilize company property management software to conduct all Tenant/Landlord/Employee records
Use Appfolio to update all Landlord and Tenant user portals in order to give updated information regarding notices and violations of the property
Stay current and educated on Appfolio updates and system tools
Maintenance and Repairs
Assist maintenance in ordering and following up on all repair requests
Assist manager in tracking outstanding turnover/maintenance items
Assist manager in making sure Landlords are kept abreast of all major issues pertaining to their property with respect to turnover and violation notices
Assist in monthly property inspection scheduling
Miscellaneous
General maintenance and upkeep of the office space
Mail collection from the post office box
Manage office inventory and ordering process
Kitchen clean up and morning/afternoon prep/take down
Qualification
Required
Working vehicle transportation
Cellular Telephone with email receiving capabilities and professional voicemail
Submit to criminal background and credit check as well as verification of references
Property management: 2 years (Required)
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
GoldenWest Management, Inc
"Rent it Like You Mean It!" Residential property management in Phoenix, Las Vegas, and San Diego AZ LIC# CO583886000 CA LIC# 071791904 NV LIC# B1000408 GoldenWest Management, Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase