Lexington Health · 3 days ago
Business Office Associate
Lexington Health is a comprehensive network of care that includes various medical facilities and services. The Business Office Associate will assist patients, visitors, and office staff while maintaining a positive patient flow and serving as an office liaison when required.
Health Care
Responsibilities
Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships
Demonstrates the following: Appropriate communication of information to all ages. i. Infant - birth to 1 year ii. Child - 1 year through 12 years iii. Adolescent - 13 years through 17 years iv. Adult - 18 years through 65 years v. Geriatric - over 65 years
Responsiveness to all patients and office staff requests
Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster
Provides/Performs Communication - Telephone (Answer, Transfer) - Orders/Messages - Accurate and timely relay of information
Scheduling - Referrals - Appointments - Ancillaries - Surgeries - Hospital Admissions
Medical Records - Documentation - Forms - Chart structure - Electronic chart maintenance - Image files - Faxing - Copying
Mail - In and Out
Office Operations - Enter/Verify/Correct patient demographics and insurance information - Obtain necessary signatures and consents as appropriate - Post charges/payments - Collect payment for office visits - Daily updates - Deposits - Maintain cash drawer - Screening and collecting unpaid balances - Financial counseling when needed - Work accounts receivable - Precertification/Authorization
Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning) - General Office Equipment, i.e., fax machine, copier, etc
In-service/Education
Department Orientation
Annual Training
Clerical log sheets/auditsa. Samplesb. Equipment
Other + Coding - E&M/basic visits - Office procedures/complex visits - Surgeries - Hospital Services - Correspondence - Statistical reports - Accounts payable - Payroll - Chaperone
Provides support and guidance for clerical policies and procedures
All other duties as assigned
Qualification
Required
High School Diploma or Equivalent
6 months in a related field involving administrative support and customer service activities
Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program
None required for Certifications/Licensure
None required for Training
Benefits
Day ONE medical, dental and life insurance benefits
Health care and dependent care flexible spending accounts (FSAs)
Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
Employer paid life insurance – equal to 1x salary
Employee may elect supplemental life insurance with low cost premiums up to 3x salary
Adoption assistance
LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
Tuition reimbursement
Student loan forgiveness
Company
Lexington Health
Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities.
Funding
Current Stage
Late StageRecent News
2025-09-04
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