System One · 18 hours ago
Program Assistant - HR
United States
Contract
Remote
Entry Level
2+ years expSystem One is a leader in delivering outsourced services and workforce solutions across North America, and they are seeking a detail-oriented and service-driven Program Assistant to support their Education Assistance Program. This role is responsible for managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits.
Staffing Agency
Responsibilities
Serve as a point of contact for team members participating in the education assistance program
Track and manage individual cases from submission through completion
Provide timely responses to inquiries and support requests
Review and verify documentation for tuition and fee reimbursements
Ensure compliance with program policies and eligibility criteria
Coordinate with finance and payroll teams to process payments accurately and on time
Assist team members with course registration processes when applicable
Maintain records of approved institutions, programs, and courses
Monitor deadlines and ensure timely submission of required documentation
Collaborate with payroll to ensure accurate tax treatment of reimbursements
Maintain confidentiality and compliance with data privacy and employment regulations
Support audits and reporting requirements related to the program
Identify opportunities to streamline processes and enhance the employee experience
Assist in updating program materials, FAQs, and internal communications
Support data collection and reporting for program evaluation and improvement
Qualification
Required
Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent experience)
2+ years of experience in program administration, HR operations, or employee benefits
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems
Familiarity with payroll processes and education reimbursement policies is a plus
Preferred
Customer-focused mindset with a passion for supporting employee development
Ability to manage multiple priorities in a fast-paced environment
Experience working in a corporate HR or learning and development setting
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan
Company
System One
System One is a professional staffing firms.
5001-10000 employees
H1B Sponsorship
System One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$301.8MKey Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired
Leadership Team
Troy Gregory
Chief Executive Officer
Dan Moran
Chief Financial Officer
Recent News
2026-01-06
Company data provided by crunchbase