Program Assistant - HR jobs in United States
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System One · 14 hours ago

Program Assistant - HR

System One is a leader in delivering outsourced services and workforce solutions across North America, and they are seeking a detail-oriented and service-driven Program Assistant to support their Education Assistance Program. This role is responsible for managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits.

Staffing Agency
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H1B Sponsor Likelynote

Responsibilities

Serve as a point of contact for team members participating in the education assistance program
Track and manage individual cases from submission through completion
Provide timely responses to inquiries and support requests
Review and verify documentation for tuition and fee reimbursements
Ensure compliance with program policies and eligibility criteria
Coordinate with finance and payroll teams to process payments accurately and on time
Assist team members with course registration processes when applicable
Maintain records of approved institutions, programs, and courses
Monitor deadlines and ensure timely submission of required documentation
Collaborate with payroll to ensure accurate tax treatment of reimbursements
Maintain confidentiality and compliance with data privacy and employment regulations
Support audits and reporting requirements related to the program
Identify opportunities to streamline processes and enhance the employee experience
Assist in updating program materials, FAQs, and internal communications
Support data collection and reporting for program evaluation and improvement

Qualification

Program administrationHR operationsEmployee benefitsMicrosoft Office SuiteServiceNowManage prioritiesOrganizational skillsCommunication skillsInterpersonal skillsCustomer-focused mindset

Required

Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent experience)
2+ years of experience in program administration, HR operations, or employee benefits
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems
Familiarity with payroll processes and education reimbursement policies is a plus

Preferred

Customer-focused mindset with a passion for supporting employee development
Ability to manage multiple priorities in a fast-paced environment
Experience working in a corporate HR or learning and development setting

Benefits

Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan

Company

System One

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System One is a professional staffing firms.

H1B Sponsorship

System One has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$301.8M
Key Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired

Leadership Team

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Troy Gregory
Chief Executive Officer
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Dan Moran
Chief Financial Officer
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Company data provided by crunchbase