Customer Success Manager jobs in United States
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Nortek Data Center Cooling · 1 week ago

Customer Success Manager

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

Nortek Data Center Cooling is a leading HVAC company focused on energy efficient and sustainable solutions. The Customer Success Manager will manage key customer relationships, ensuring satisfaction and accountability through effective communication and strategic planning.

Commercial Real EstateConstructionManufacturingReal Estate

Responsibilities

Establish and build strong working relationships at all levels within the organization
P&L responsibility having a strong pulse on the business
Manage day-to-day customer communication
Overall accountability of customer facing monthly and quarterly business reviews
Develop and execute short- and long-term account plan and strategy
Manage customer document requirements and submittals
Maintain and re-negotiate (when required) supply agreements and pricing
Internal business reporting and status updates
Voice of customer working cross-functionally to ensure successful outcomes

Qualification

Account managementBusiness acumenProject managementCreative thinkingPresentation skillsCommunication skillsDetail-oriented

Required

Bachelor's degree in business or related field of study
Minimum 5 years account management or project management
Proven ability to consistently and positively contribute in a fast-paced environment
Ability to effectively communicate with customer leaders at all levels
Creative thinking and problem-solving aptitude
Strong business acumen capable of analyzing data, come to conclusions, and define actions
Strong presentation skills and presentation development (PowerPoint experience)
Detail-orientated and motivated to succeed

Benefits

Health
Dental
Vision
Life
STD
LTD
FSA
HAS
401(k) Plan with company contributions

Company

Nortek Data Center Cooling

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At Nortek Data Center Cooling, we provide unrivaled system efficiencies, empowering our customers to crush their sustainability goals.
dateFounded in 1967
location
Providence, Rhode Island, USA
people-size201-500 employees
web-link
http://www.nortek.com/

Funding

Current Stage
Public Company
Total Funding
unknown
2016-07-06Acquired
2011-11-15IPO

Leadership Team

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Brad Green
Group Vice President & CIO
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Recent News

ChannelE2E
Critical Nortek Linear eMerge Flaw Still Unaddressed
2024-10-11
Company data provided by crunchbase