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US Tech Solutions · 3 days ago

User Experience Researcher

New York, NY

Contract

Hybrid

Senior Level

5+ years exp

US Tech Solutions is seeking a User Experience Researcher who is an expert in conducting complex research projects with minimal oversight. The role involves guiding product strategy through research insights, collaborating with cross-functional teams, and advocating for user-centric design practices.

Information Technology

Growth Opportunities

Hiring Manager

Nithin Reddy

Responsibilities

Propose ideas to improve products and services through research-driven insights and recommendations. Drive user-centric thinking to unblock partners and collaboratively solve constraints in strategy, product or technology. Advocate for, and practice, inclusive research and design practices and promote the creation of inclusive products

Guide product strategy through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs. Create and communicate research findings, insights, and recommendations demonstrating a comprehensive understanding of the user and business, partnering with cross-functional teams to extend the impact and visibility of the research

Identify, create, and effectively use key insights and metrics to evaluate product, service, and ecosystem impact. Utilize broad and deep understanding of the business goals, product ecosystem, user trends, and industry to guide research-driven, user-centric thinking and decision-making

Contribute to developing project priorities in alignment with larger project goals, and coordinate allocation of resources within the project. Act on opportunities to expand responsibilities within and outside the product team. Anticipate and remove roadblocks with the potential to impede progress

Conduct research to identify user needs and business opportunities that guide product and business goals by demonstrating comprehensive understanding of and empathy for the user and the business. Perform research that increases user empathy and guides user-centric thinking and a vision/strategy that is shared with cross-functional partners

Anticipate evolving user needs and research opportunities by evolving or adapting the research strategy for a large or complex research project or program. drive and/or execute comprehensive analysis for complex research projects or programs, such as defining and implementing qualitative or quantitative frameworks, or development and ownership of surveys that define strategic priorities for products across teams

Build consensus and influence team to gain support for research-based, user-centric solutions. Communicate research insights and recommendations to partners or stakeholders, addressing and anticipating challenges and questions

Qualification

UX research methodologyQualitative ResearchQuantitative ResearchResearch designBehavioral Data AnalysisUX storytellingLeading Without AuthorityEthical UX researchHuman/user behaviorResearch processesUX systems thinkingProduct development lifecycle