Compunnel Inc. · 7 hours ago
Network Operations Center Technician
San Antonio, TX
Contract
Onsite
New Grad, Entry Level
$20/hr - $21/hrCompunnel Inc. is seeking a Network Operations Center (NOC) Technician to provide 24x7x365 monitoring and support for CPS Energy’s enterprise IT systems. The role involves incident response, system monitoring, and coordination with support teams to ensure the continuous availability of business-critical systems.
Information Technology & Services
Hiring Manager
Kasak Tyagi
Responsibilities
Monitor corporate and operational computer systems (hardware, software, CPU, file systems)
Monitor network infrastructure, including firewalls
Monitor telecom infrastructure
Oversee data center environments at Main Office, EMC, and TLC
Monitor and support batch processing
Monitor and restart file system backups
Support SAP applications including:
SAP-CIS
SAP-FIS
SAP-HR
SAP-WMS
SAP-AMI
Serve as the first point of contact for IT incidents after hours, on weekends, and holidays
Answer EIT support line (2020) and third-party vendor calls
Escalate issues to appropriate support teams
Document incidents and resolutions
Coordinate with Production Control and Support Teams for critical alerts
Support and coordinate scheduled outages
Act as the central communication hub during system maintenance and outages
Compile and distribute daily Morning Reports
Compile and distribute Weekly Reports
Maintain updated NOC procedures
Maintain updated call duty rosters for support teams
Ensure 24x7x365 coverage is maintained
Qualification
Required
Strong knowledge of IT systems, networks, and infrastructure
Experience with system monitoring and incident management
Excellent communication and customer service skills
Ability to work flexible hours (nights, weekends, holidays)
Strong problem-solving and escalation skills
Ability to work independently under pressure
Preferred
Familiarity with SAP environments is preferred
Company
Compunnel Inc.
Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
Founded in 1994
5001-10000 employees
H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)
Funding
Current Stage
Late StageLeadership Team
Andy Gaur
Founder, Chairman & CEO
Karthik Natarajan
Executive VP & CTO
Company data provided by crunchbase