UFC GYM · 16 hours ago
MMA Personal Training Sales Manager
Hilo, HI
Full-time
Onsite
Mid, Senior Level
2+ years expUFC GYM is a leading fitness organization focused on providing exceptional member experiences through MMA programming and training. The MMA Personal Training Sales Manager is responsible for driving sales in MMA programs and personal training, while also supporting club operations and ensuring member satisfaction.
FitnessHealth CareSportsTraining
Responsibilities
MMA, Private Training & Small Group Training Sales and Service
Actively sells MMA programs, personal training, and small group training through effective prospecting, guest tours, and strong Turn-Over (TO) execution when needed
Conducts and services MMA-style introductory sessions, putting members through safe, engaging grappling- and striking-based workouts designed to build confidence, generate interest, and transition members into MMA classes and private coaching
Services Introductory Personal Training and MMA intro packages, builds value, and re-signs clients into full MMA programs, private coaching, or class-based training options
Maintains a primary focus on driving participation in MMA classes, ensuring members experience classes early and consistently as part of the onboarding process
Engages in consistent in-person, digital, and outside-of-club outreach to generate leads, complimentary consultations, and MMA trial experiences
Ensures accurate administration of client programs, retail purchases, and scheduling. Arrives on time, prepared, professional, and fully engaged for all appointments
Supports all revenue-generating initiatives related to MMA, including trials, intro sessions, retail promotions, and special events
Consistently achieves or exceeds monthly revenue goals for MMA programming, Private Training, and retail sales
Reviews daily club sales performance and individual staff metrics in collaboration with the Fitness Manager, Vice President of Fitness, and MMA coaching staff to identify gaps and reinforce behaviors that drive results
Enforces Company sales policies, systems, and procedures to ensure consistency, compliance, and performance
Independently manages personal client scheduling to ensure optimal time management, availability, and service quality
Coordinates directly with clients to schedule, reschedule, and confirm sessions, consultations, and class participation
Maintains accurate and up-to-date scheduling records and oversees the full scheduling lifecycle for assigned clients
Partners with the Fitness Manager to ensure MMA and fitness coaches remain productive, engaged, and aligned with daily, weekly, and monthly revenue and service expectations
Establishes and reinforces daily, weekly, and monthly performance goals that meet or exceed Company standards
Conducts structured meetings with MMA and fitness coaches to review performance metrics, operational expectations, and sales execution, while providing direction, motivation, and accountability
Supports member service initiatives including club tours, MMA program explanations, training agreements, and appointment setup
Addresses and resolves member concerns professionally and efficiently, escalating issues when appropriate
Performs administrative, organizational, and housekeeping duties within assigned areas as needed
Communicates facility repair and maintenance needs to Operations and conducts daily facility walk-throughs to ensure club standards are upheld
Supervises coach sales activity, reviews agreements, and prepares required daily paperwork
Ensures compliance with operational procedures through regular system checks and performance monitoring
Qualification
Required
Strong working knowledge of personal training principles, including assessments, program design, client retention, and sales
Hands-on experience training in both grappling and striking disciplines (e.g., BJJ, wrestling, Muay Thai, boxing, or similar), with the ability to demonstrate workouts and speak confidently about MMA programming
Strong sales acumen with the ability to build rapport, uncover needs, and close training and retail sales
Ability to safely operate and adjust all fitness equipment
Working knowledge of Company policies, safety standards, and emergency procedures
Excellent interpersonal and communication skills with a confident, professional, and positive demeanor
Strong customer service orientation with the ability to build trust quickly
Clear verbal and written communication skills
Strong organizational and time-management skills with the ability to prioritize multiple responsibilities
Computer proficiency, including Microsoft Word and Excel
Adherence to all meal and rest break requirements and accurate timekeeping practices
Minimum of one certification recognized by UFC Gym
Current CPR/AED certification
High school diploma or GED required
Minimum of 2 years of relevant experience in sales, personal training, MMA program sales, or fitness leadership
Regularly required to stand, walk, and move throughout the club
Physical demands include lifting, squatting, bending, reaching, spotting, and prolonged standing
Must be able to frequently lift and/or move 45+ lbs
Preferred
Four-year degree in a related field recognized by UFC Gym
Prior experience in management or employee relations preferred
A background in Brazilian Jiu-Jitsu, wrestling, Muay Thai, boxing, or similar disciplines is strongly preferred
Company
UFC GYM
UFC GYM® is a MMA-inspired fitness company making training programs and benefits of elite MMA athletes accessible to all.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-30Seed
Leadership Team
Adam Sedlack
Chief Executive Officer
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