Dexian · 16 hours ago
Order Management Analyst
Peoria, IL
Contract
Onsite
Entry, Mid Level
$28/hr - $30/hr
2+ years expDexian is seeking an Order Management Analyst to maintain vendor relationships and support business operations. The role involves establishing communication services, managing project budgets, and documenting business processes to improve order management systems.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Sakshi Jha
Responsibilities
Establish and maintain communication services across business units or from the project team to the organization
Maintain the storage and retrieval of all project communications data and business metrics
Review contracts, cost proposals and contract supplements
Establish and document business processes
Set up project and work breakdown structures
Track project budgets and expenditures, monitor transaction controls and costs against budgets
Translate order to delivery business requirements into process and IT requirements
Coordinate the delivery of work requests with various globally located IT teams and external partners translating business requirements into functional specifications
Participate in global cross functional project teams to improve order management processes and systems leveraging new technology, that can span multiple organizations. This will include support for blueprinting, testing, UAT, Go Live, and Post Hypercare
Support all machine order management systems
Support users with advanced daily system issues
Create and maintain system documentation
Create and maintain local business support processes
Participate in the execution of the SAP Product Testing and the System Integration Testing
Provide support for invoice-related queries to dealers and international customers
Manage and coordinate inter-company invoicing adjustments
Provide certificates of origin upon request
Lead issue resolution with globally located IT support teams and external business partners
Work with an international team
Leverage Lean thinking & methodologies
Participates in customer support processes and activities for the implementation of new or existing applications
Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary
Translate client's requirements to functional documentation, participate in technical designs and test plan with coaching and training
Conduct change management activities, including training, documentation, and roles & responsibility definition
Qualification
Required
2+ years of experience
BS preferably in Business, Supply Chain, IT, Engineering, or Marketing
Experience with orders in SAP
Experience with customers or business users
Experience with Salesforce
Verbal and written communication skills, attention to detail, customer service and interpersonal skills
Ability to work independently and manage one's time
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
Ability to apply accounting and mathematical principles to work as needed
Ability to analyze business trends and project future revenues and expenses
Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus
Identify opportunities for continuous improvement in solution delivery and work processes using new modern digital technology
Continuously learn and train users across the company on new digital platforms and tools
Translate order to delivery business requirements into process and IT requirements
Coordinate the delivery of work requests with various globally located IT teams and external partners translating business requirements into functional specifications
Participate in global cross functional project teams to improve order management processes and systems leveraging new technology, that can span multiple organizations
Support all machine order management systems
Support users with advanced daily system issues
Create and maintain system documentation
Create and maintain local business support processes
Participate in the execution of the SAP Product Testing and the System Integration Testing
Provide support for invoice-related queries to dealers and international customers
Manage and coordinate inter-company invoicing adjustments
Provide certificates of origin upon request
Lead issue resolution with globally located IT support teams and external business partners
Work with an international team
Leverage Lean thinking & methodologies
Participates in customer support processes and activities for the implementation of new or existing applications
Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary
Translate client's requirements to functional documentation, participate in technical designs and test plan with coaching and training
Conduct change management activities, including training, documentation, and roles & responsibility definition
Strong business acumen
Excellent planning and organizational skills
Ordering Systems Mach1 SAP user experience
Working knowledge of ordering systems/processes (preferably related to machine prime product, but can include engines, parts or work tools ordering systems)
General understanding of the organization, products, policies, and procedures
Strong understanding of order management process
Strong understanding of invoicing including compliance requirements
Advanced analytical skills
Experience with lean principles and practices
1 year Project Management experience
PowerBI project creation/maintenance experience
Ability to adapt to multiple cultures and countries
Has 1+ years of Ordering System SAP user experience
Has Salesforce experience with preference to Orders 360 Desktop and MSF experience
Excellent ability to work with others
Self Motivated
Ability to manage and prioritize multiple tasks at once
Preferred
Experience with digital orders/reporting/automation tools
Lean Project Participation and/or Management
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase