Nava · 10 hours ago
Business Services and Operations Specialist
Washington, DC
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $65K/yrNava is a consultancy and public benefit corporation focused on making government services simple and effective. The Business Services and Operations Specialist will support the team in various operational and administrative tasks, ensuring seamless experiences for remote employees and contributing to the overall efficiency of the organization.
AppsCloud Data ServicesComputerGovernmentGovTechSoftwareWeb Development
No H1B
Responsibilities
Provide support for internal mailing, shipping, and product tracking services, ensuring timely delivery and accurate documentation
Contribute to Nava’s financial health through accurate budget tracking, reporting, and timely expense reimbursements
Manage and triage Eden tickets related to setup, travel, expenses, office access, and general employee inquiries, ensuring prompt and effective resolution
Coordinate logistics for internal and external contacts, including travel arrangements and room scheduling for meetings and events
Assist employees with travel coordination, including bookings, reimbursements, and itinerary management
Support employee engagement activities, such as gifting initiatives through Goody and other vendors
Contribute to the onboarding experience by coordinating swag distribution and providing orientation support
Offer logistical assistance for training, onboarding sessions, and virtual events to promote consistency and engagement
Manage and review initial setup budgets to ensure compliance with company policy and spending guidelines
Review, process, and track vendor invoices to ensure timely and accurate payments
Support procurement operations and reconciliation efforts to maintain budget accuracy
Assist with budget tracking for events, programs, and engagement initiatives
Approve home office setup requests and review expense budgets submitted by other teams
Collect and review receipts for the expense tracking system, ensuring compliance and data accuracy
Partner with the billing team to notify them when expense reports are ready for review
Contribute to cross-functional business services projects and process improvement initiatives
Maintain service trackers, vendor contracts, and documentation to support operational continuity
Provide day to day administrative support to the Business Services and Operations team, including scheduling and coordination of internal and external meetings, assist with planning and executing internal events, staff meetings, and company-wide initiatives, ensuring high-quality experiences and seamless logistics
Qualification
Required
Experience planning and executing company and/or team events
Highly organized, resourceful, reliable, and detail-oriented
Experience with organizational software, specifically GSuite
Comfortable learning new systems and processes
Ability to work independently and autonomously within a distributed team while soliciting feedback when necessary
Ability to think strategically around trade-offs and short term vs. long term benefits
Ability to build and form strong relationships with both the internal team and external vendors
An adaptive, empathetic, collaborative, curious, creative and positive mindset, who loves to brainstorm and work closely with the team
Excellent written and verbal communication skills
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn't require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Preferred
Education: Bachelor's degree or equivalent experience desired, but not required
Experience working with a collaborative team
Ability to plan large scale community outreach/speaker/team events
Experience planning and executing industry networking, conferences, speaker panels, and/or recruiting events
Experience planning large internal events (50+)
Working with distributed teams and managing multiple office locations
Experience with Unanet or similar ERP
Experience with Jira Confluence Workspace
Experience with multiple types of contract pricing
Experience in professional services environment
Benefits
Health coverage
Insurance coverage
Time off
Company holidays
Annual bonus
Parental leave
Wellness program
Virtual care
Sabbatical leave
401(k) match
Flexible work
Home office setup
Utility support
Learning opportunities
Development opportunities
Referral bonus
Commuter benefits
Supportive culture
Company
Nava
Nava is a consultancy and public benefit corporation that makes government services simple, effective, and accessible to all.
Founded in 2015
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rohan Bhobe
CEO and Co-founder
Senongo Akpem
VP of Design
Recent News
Washington Technology
2025-03-14
2024-05-23
2024-04-29
Company data provided by crunchbase