Motorola Solutions · 3 months ago
Customer Service Representative - Data Information Processor - US Remote
United States
Full-time
Remote
Entry, Mid Level
$42K/yr - $46K/yr
2+ years expMotorola Solutions is a global community focused on enhancing public safety through innovative technology. The Customer Service Processor role involves managing client assignments and requests, processing services, and ensuring effective communication while handling a high volume of calls.
Cyber SecurityTelecommunicationsVideo
No H1B
Responsibilities
Administrating over acceptance of assignments from client/lenders
Processing the assignments
Processing the completion of services
Release of lender asset, upon execution of service
Processing client/agent requests
Managing a high call volume
Working within multiple systems
Utilizing client/lender databases, if applies, to execute specific lender requirements
Working in upwards of 15 different tabs between multiple screens
Providing excellent customer service
Working independently as well as within a team
Communicating effectively
Processing release of vehicles, and tracking auction pick ups
Following through and ownership of work to completion required
Qualification
Required
Minimum 2 years of customer service experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Excellent customer service skills
Ability to work independently as well as within a team
Excellent communication skills
Process release of vehicles, and track auction pick ups
Follow through and ownership of work to completion required
40 wpm minimum
Must be able to handle multitasking on a computer with multiple screens
High multi-tasking environment
Work within multiple systems
Utilize client/lender databases, if applies, to execute specific lender requirements
Work in upwards of 15 different tabs between multiple screens
Preferred
Previous collection, repossession or automotive industry experience preferred
Microsoft Office and Google Suite product experience
It is preferred that candidate have previously worked in a remote environment
Benefits
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO
Leadership Team
Mahesh Saptharishi
Executive Vice President and CTO
Jack Molloy
EVP and Chief Operating Officer
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase