Slice Merchant Services · 8 hours ago
Customer Service Representative - Holmdel, NJ
Holmdel, NJ
Full-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expSlice Merchant Services is a leading national credit card processing company with over a decade of industry experience. They are seeking friendly, energetic, and reliable professionals to join their team as Customer Service Representatives, responsible for answering incoming customer calls and resolving inquiries.
Software
Hiring Manager
Samantha Swanson
Responsibilities
Handle customer inquiries and complaints
Provide information about our services
Resolve customer issues and concerns
Document and update customer records based on interactions
Increase customer retention by implementing creative problem-solving skills
Handle numerous customer inquiries promptly, accurately, and efficiently
Follow up with clients to ensure that they are satisfied with equipment/programs
Manage large amounts of incoming calls
Qualification
Required
Minimum 1-year Call Center, Customer Support, and/or Tech Support experience
High School diploma or equivalent
An Articulate, Friendly and Professional Demeanor
Excellent communication, organizational and interpersonal skills
Basic computer skills
Preferred
Salesforce experience is a plus
Company
Slice Merchant Services
We will position your company to take advantage of a variety of services to navigate today’s diverse business environment.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-11-08
Company data provided by crunchbase