Chase · 1 week ago
Senior Product Associate - Service Product
880 Powder Mill Rd, Wilmington, DE, 19803, US
Full-time
Onsite
Mid, Senior Level
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Senior Product Associate within the Service Product Group team, you will leverage your expertise in product development and optimization to identify new product opportunities and collaborate with cross-functional teams to enhance existing offerings.
BankingFinancial Services
Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Qualification
Required
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
High-level analytical and problem-solving skills with a keen attention to detail
Skilled in writing comprehensive test cases, including edge cases, for all the identified use cases
Must have the ability easily assimilate information and learn new applications and processes and ability to analyze complex system requirements and present findings to both
Demonstrated ability to design and develop detailed flowcharts that effectively illustrate information architecture, system interactions, and process flows
Effective presentation and interpersonal skills; proficient skills in communicating ideas both written and verbal
Technical proficiency and understanding of software development methodologies, with experience in APIs and cloud concepts
Agile/Scrum certification or a minimum of 3 years of hands-on experience working in Agile/Scrum environments
Preferred
Experience, ideally in project management, process re-engineering, strategy, or customer-centric functions, with a background in working with global teams
Experience with agile product development and software delivery lifecycle; advanced knowledge of using tools like Confluence and JIRA
Proven track record of delivery and new product feature creation; effective communicator with excellent written communication skills including requirements writing
Familiarity with the business services and offerings associated with financial services and understanding of the financial services industry and Regulatory, Legal, and Risk environments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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