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North American Mission Board · 2 days ago

Senior Benefits Consultant

Alpharetta, GA

Full-time

Hybrid

Mid, Senior Level

3+ years exp

The North American Mission Board (NAMB) is a family committed to faith-driven service and community transformation. As a Senior Benefits Consultant, you will support the team by ensuring access to comprehensive benefits programs for employees across the U.S., Canada, and Puerto Rico.

CommunitiesEventsNon Profit

Comp. & Benefits

Responsibilities

Conduct in-depth research, analysis, and administration of healthcare, wellness, retiree, retirement, and leave programs

Provide expertise in benefit processes, administration, advocacy, education, and training for healthcare, wellness, defined benefits, defined contributions, and retirement programs

Collaborate with benefit brokers, vendors, and insurance providers on plan summaries, invoicing, renewals, claims, disputes, and inquiries

Act as primary liaison between employees and insurance providers to efficiently resolve issues

Resolve complex employee benefit questions and disputes promptly and professionally

Stay current with federal, state, local, and international HR and benefits laws (including US, Puerto Rico, and Canada)

Lead benefit compliance efforts (COBRA, 5500, Discrimination Testing, FAS106, 1095, Medicare disclosures, ERISA, etc.)

Calculate intricate benefit paycheck deductions as necessary

Strategically plan, administer new hire benefit enrollment, orientation, open enrollment, and terminations

Attend and actively participate in benefit and HR training sessions and meetings

Manage communication across multiple platforms (emails, Teams, Freshdesk, Ring Central, Workday, etc.)

Provide support for high-impact projects to the Benefits Manager. Manage communication and process improvements with external HRIS System Consultants

Qualification

Benefits administrationCompliance laws knowledgeBenefit enrollment masterySHRM CertificationGBA CertificationCEBS CertificationWorkday HRIS proficiencyAdvanced analytical skillsResearch skillsComputer proficiencyCommunication skillsOrganizational skillsTime management skills