Hollstadt Consulting ยท 7 hours ago
Systems Operator
Hollstadt Consulting is seeking a Systems Operator responsible for data center operations duties and runbook procedures. The role involves monitoring job schedules, computer systems, and associated equipment for availability and performance, as well as developing operational procedures and documentation.
Consulting
Responsibilities
Incident management: monitoring of job schedules, computer systems and associated data center equipment for availability and performance
Develops and maintains operational procedures and documentation
Performs file backups and recovery
Responds to systems alerts
Monitor daily operations of job scheduling, computer systems and associated equipment. Ability to submit and monitor batch jobs
Responds to and/or resolves system alerts and batch jobs. Tracks network alerts. Monitors the data center and all infrastructure
Logs all issues in the problem management tool, able to determine problems and resolve a number of issues without escalation. If necessary, escalates accordingly and follows up on issues
Enforce change management and security guidelines and access to the data center and colocation facility
Assists with hand/eyes data center activities from infrastructure support and data center vendors. Responsible for data center assets to and from the data center
Responsible for all operations run book procedures and file systems backup and recovery
Communicates well with technical support groups, customer support center and vendors. Assists with guidance on our offshore ICC operations group
Responds to internal and external data center and batch job requests in a quick and professional matter
Qualification
Required
Bachelor of Arts degree or equivalent experience is a plus
3+ years of computer operations experience working in large scale data center environments
Strong written and oral communication skills
Strong customer service orientation
Preferred
Tidal Batch job and ServiceNow application experience preferred
Company
Hollstadt Consulting
Hollstadt Consulting, a woman-owned firm in Minnesota.
Funding
Current Stage
Growth StageRecent News
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