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E*TRADE from Morgan Stanley · 8 hours ago

Receptionist - Bilingual Spanish/English or Trilingual Spanish/Portuguese/English

Miami, Florida, United States of America

Full-time

Onsite

New Grad, Entry Level

E*TRADE from Morgan Stanley is seeking a bilingual or trilingual Receptionist to serve as the first point of contact for clients and visitors at their Miami branch. The role involves greeting clients, answering calls, and performing various administrative duties to support the branch's operations.

BankingFinanceFinancial Services

Responsibilities

Greet clients and visitors to the office with warmth and professionalism, guiding them to the proper personnel

Answer incoming calls in cordial, professional and timely manner, transferring calls to appropriate individuals

Maintain call logs and take accurate, thorough messages that are received

Handle general inquiries, following the firm’s policies and procedures

Perform other responsibilities as directed by the Complex / Branch Manager such as filing, restocking and ordering branch supplies, maintaining office pantry, facilities support, scheduling branch meetings, etc

Provide coverage/support for various operations functions if/as needed such as mail services and document and deposit scanning

Qualification

Bilingual Spanish/EnglishTrilingual Spanish/Portuguese/EnglishProfessional call etiquetteBasic computer skillsCustomer service dedicationTelephone equipmentWillingness to obtain Series 7Willingness to obtain Series 66Communication skillsWork in fast-paced environment