Lead UX Researcher, Growth jobs in United States
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Match · 1 week ago

Lead UX Researcher, Growth

Match Group is dedicated to inspiring intimate connections through their dating app Hinge. They are seeking a Lead UX Researcher to enhance user experiences globally and promote inclusive, data-driven innovation across product teams.

Information TechnologyInternetSocialSoftware

Responsibilities

Build and drive the research roadmap for Growth product teams, ensuring that research informs product decision making and drives product strategy
Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals
Including research into international expansion, monetization and/or merchandising
Experience thinking through different audiences’ needs, pain points and behaviors, including working with accessibility needs in mind
Work in close collaboration with other researchers and cross-functional partners (i.e., product managers, designers, data scientists, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term
Generate actionable insights that help teams make decisions and build momentum towards our mission
Model honest, empathetic communication and help cross-functional partners navigate ambiguity with confidence and care

Qualification

User research experienceInternational researchQuantitative skillsData analysisMonetization experienceDashboard creationCommunicatorInclusive designMentorshipEmpathic communication

Required

6+ years of user research experience, including 2-3 years of experience in a consumer-facing product research role
Experience with international research in non-US markets
Experience working on monetization, subscriptions or new revenue streams or zero-to-one products
Possess strong quantitative (e.g., survey, experimental) skills and expertise with developing frameworks for model measurement
Strong communicator, committed to telling clear and compelling stories with data
Proficient in data manipulation, analysis, and dashboard creation with R, Python, SPSS, and/or Looker (or similar statistical software)
Proactive at building and sustaining trusting, successful relationships with cross-functional partners (e.g. data science, customer experience, product management, design, engineering, and marketing)
Eager to learn from, collaborate with, and mentor other researchers
Passion for inclusive and accessible design and strategy
Champions team culture in authentic, courageous, and empathic ways

Benefits

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents—that hold regular meetings, host events, and provide dedicated support to the organization & its community.

Company

Life at Match is an internet company that offers revolutionary technology services.

Funding

Current Stage
Late Stage

Leadership Team

M
Margaret Ochoa
SVP, Online Marketing
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