Great Lakes Credit Union · 5 days ago
Bank Teller (Part-Time)
Berkeley, IL, US
Full-time, Part-time
Onsite
New Grad, Entry Level
$16.69/hr - $25.03/hrGreat Lakes Credit Union is hiring for their team as a Member Specialist (Bank Teller). The role primarily involves providing high-quality member service, advising on appropriate products and services, and ensuring compliance with regulations while performing various banking transactions.
BankingFinancial Services
Responsibilities
Provides high quality member service and retention activities by accurately performing transactions ranging from deposits, withdrawals, payments, transfers, money orders, and cashier’s check
Provides appropriate advice, counseling, and solutions to member inquiries and problems. Works with other Credit Union personnel to proactively meet member needs in a responsive, efficient manner across department lines
Supports a sales and services driven culture
Complies with federal and state regulations and internal controls and expectations while maintaining secure inventory control of negotiable instruments and cash
Ensure the safety and security of the branch by following all the policies and procedures
Opens and prepares department for daily operations
Processes night depository, express drop and mail transactions as required
Performs departmental audits and audits of teller work as required
Verifies members’ signatures, account ownership and identification
Closes, balances, and secures branch. Balances coin machine and prepares coin shipments
Maintains vault combinations
Meets and exceeds personal performance goals and contributes to branch, and Credit Union goals
Meets and consults with members or prospects to identify needs and offers appropriate products/services to help them achieve their financial objectives
Builds a relationship with our members by managing a book of business through outbound calls, member resolution calls and sales leads calls
Responsible for opening and maintaining membership accounts in accordance with policies and procedures
Provides and assists with Call Center support as needed
Provides assistance to other departments and branches as required
Participates in credit union promotions and community events
Responsible for maintaining compliance with all applicable federal, state, and local rules and regulations, and following all GLCU policies, procedures and internal controls
All other duties as assigned
Qualification
Required
High school diploma, GED or equivalent
Demonstrated excellent customer service and communication skills
A passion for helping and supporting others
Cash handling experience in financial institution or retail establishment
A high degree of accuracy and attention to detail
Proficient with computer applications and systems, including Microsoft Word, Excel, and Outlook
Preferred
Bilingual Spanish
Benefits
Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs, health membership reimbursement. The company paid Short Term Disability and Long Term Disability.
Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.
Company
Great Lakes Credit Union
Founded in 1938 and headquartered in Northern Illinois, Great Lakes Credit Union (GLCU) is banking for a greater good.
Founded in 1938
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10MKey Investors
Brean Capital
2021-01-28Secondary Market· $10M
Leadership Team
Tim Lukomski
Chief Financial Officer
Fred Campobasso
Chief Lending Officer
Recent News
2022-02-01
2022-02-01
Credit Union Times
2022-02-01
Company data provided by crunchbase