Lasco ยท 8 hours ago
Technology Services Support Technician
Marquette, MI
Full-time
Hybrid
Entry Level
$19/hr - $23/hr
1+ years expLasco is seeking a Technology Services - Support Technician to join their IT support team. This role provides technical assistance and support to users, ensuring the smooth operation of computer systems and resolving technical issues.
Cyber SecurityData IntegrationIT ManagementSoftware
Responsibilities
Provide assistance to users experiencing hardware, software, and network issues. This includes troubleshooting and resolving problems efficiently
Conduct regular checks and maintenance of IT infrastructure, including workstations, servers, and networks. Implement software patches and system upgrades as needed
Install, configure, and upgrade computer hardware and software components. Set up new workstations and ensure they are operational
Maintain accurate records of technical issues, solutions, and system configurations. Create and update technical documentation for user reference
Exceptional customer service to all staff and clients
Educate users on new systems, software, and hardware functionalities to enhance their productivity and efficiency
Work closely with other IT team members and departments to ensure optimal IT service delivery and support for all users
Qualification
Required
Strong understanding of computer systems, networks, and software applications
Familiarity with operating systems such as Microsoft Windows and Linux
Excellent verbal and written communication skills; able to build rapport with clients and internal teams
The ability to diagnose and resolve technical issues quickly and effectively
A friendly and professional demeanor when assisting users, ensuring a positive experience
A Bachelor's degree in an information technology field
1 to 2 years of IT support work experience or relevant certifications may substitute for educational requirements
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Lasco
Lasco offers IT solutions, data security, communications, cyber security, network design, redundancy, and application support services.
11-50 employees
H1B Sponsorship
Lasco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Early StageRecent News
Furniture Today
2025-07-15
Company data provided by crunchbase