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SysArc · 15 hours ago

Sales Operations Specialist

DC-Baltimore Area

Full-time

Onsite

Mid Level

$65K/yr - $75K/yr

SysArc is a fast-growing Managed Services Provider (MSP) looking for an experienced Sales Operations Specialist with a focus on Microsoft products. In this role, you will manage customer quotes, vendor relationships, and procurement processes to provide technical solutions to clients.

Information Technology & Services

Hiring Manager

Brooke Turnock

Responsibilities

Manage renewal schedule for Microsoft AOS-G product line

Generate quotes for end user equipment, including laptops, desktop PCs, and peripherals

Handle Microsoft licensing quotes for both Cloud and On-premise solutions

Provide quotes for network and server hardware and software required for infrastructure projects

Include service add-ons for BCDR solutions, spam filtering, and cybersecurity awareness training

Manage activities on Microsoft Partner Central, including updating CPOR and PAL tagging for new and existing customers

Maintain and develop strong relationships with vendors and partners to enhance our buying power

Manage the vendor supply chain and product catalog effectively

Place purchase orders based on approved quotes and track purchased equipment through handoff to operations or project teams

Qualification

Microsoft productsTechnical salesProcurementIT hardware knowledgeMicrosoft AzureVendor managementCustomer serviceVMware experienceFortiGate licensingTeamwork

Required

Demonstrate an understanding of computer hardware specifications for business environments

Experience with Microsoft product catalog, especially cloud licensing levels and administration of CSP programs

Knowledge of server hardware components and operating systems, with an understanding of SMB vs Enterprise level needs

Familiarity with MS Azure to quote cloud resources to customers

Previous experience working with IT/MSP industry vendors

Preferred

Experience with VMware and FortiGate licensing

Company

SysArc

SysArc is an IT Managed Services Provider (MSP) founded in 2004 for the purpose of helping organizations exceed their business goals through the effective use of technology.

Founded in 2004