Empower Pharmacy · 6 days ago
Manager, Social Media
United States
Full-time
Remote
Senior Level
5+ years expEmpower Pharmacy is a company focused on providing high-quality, affordable medications. They are seeking a Social Media Manager to lead their social presence, ensuring credibility and consistency while supporting brand trust and audience growth in a regulated healthcare environment.
Health CarePharmaceutical
Responsibilities
Operationalizes Empower’s social media strategy across owned and emerging platforms, translating editorial priorities and business objectives into platform-specific content plans with disciplined execution in a regulated healthcare environment
Serves as Empower’s primary day-to-day social media authority, exercising strong editorial judgment to guide content decisions, platform positioning, and tone while safeguarding brand integrity and compliance standards
Oversees the end-to-end development, production, and publication of high-quality, platform-native social content, partnering closely with creative, video production, and marketing teams to deliver compelling storytelling and social-first formats
Manages community engagement and moderation across social platforms, responding to comments, messages, and inquiries with professionalism, empathy, and clarity, while enforcing response standards and escalation protocols
Leads social listening, monitoring, and risk identification efforts, proactively identifying trends, sentiment shifts, and potential reputational or regulatory issues, and coordinating timely escalation with legal, communications, media relations, and customer support teams
Develops, documents, and maintains social media playbooks, workflows, response guidelines, moderation standards, and escalation processes, embedding compliance, governance, and best practices throughout
Analyzes and reports on social performance using engagement, growth, and sentiment metrics, leveraging AI-enabled tools responsibly to inform recommendations, optimize execution, and guide the evolution of Empower’s social presence
Qualification
Required
Minimum of 5 years of experience in social media management, digital marketing, or content strategy
Requires a Bachelor's degree in marketing, communications, digital media, or a related field
Strong understanding of social media organic growth strategies, social advertising, and platform best practices
Excellent communication, strategic thinking, and project management skills
Proficiency in social media management tools such as Sprout Social, Sprinklr Hootsuite, or HubSpot along with experience Google Analytics, Meta Business Suite, LinkedIn Campaign Manager, Salesforce, and Marketing Cloud
Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows
Benefits
Medical
Dental
Vision coverage
Paid time off
401(k) matching
Wellness perks
IV therapy
Compounded medications
Company
Empower Pharmacy
Compounding Pharmacy and Outsourcing Facility
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
LO3 Capital
2023-09-19Debt Financing
Leadership Team
Shaun Noorian
Founder, CEO & Executive Chairman
Dr. Scott Leuchter - PsyD, SPHR, SHRM SCP
Chief People Officer
Recent News
PR Newswire UK
2025-10-20
2025-08-13
Seattle TechFlash
2025-08-04
Company data provided by crunchbase